Adding Payment Option Problem

Discus and support Adding Payment Option Problem in XBoX Games and Apps to solve the problem; my old card I was using no longer works. I got a new one and wanted to add it to my payment options. the problem is the expiration date doesn't go past... Discussion in 'XBoX Games and Apps' started by Emperor4065, Jan 23, 2014.

  1. Emperor4065
    Emperor4065 Guest

    Adding Payment Option Problem


    my old card I was using no longer works. I got a new one and wanted to add it to my payment options. the problem is the expiration date doesn't go past 2023, my card expires 2025. is there a way around this I just don't know about? some actual help would
    be nice.

    :)
     
    Emperor4065, Jan 23, 2014
    #1
  2. Mister Beep
    Mister Beep Guest
    Adding Payment option

    Hey there CLI0829!

    Sorry to hear about the locked account! For this issue, you will need to contact our chat or phone support agents through our Contact Us page. Since this is an older thread,
    please be sure to post a new thread should you ever run into an issue in the future! Adding Payment Option Problem :)
     
    Mister Beep, Jan 23, 2014
    #2
  3. Adding Payment option

    hello rass225

    for this type of issue there could be something wrong with your billing account. Call xbox support and speak with a billing specialist about the issue. 1-800-4-MYXBOX make sure you have your email handy and your cc because you will be asked for it.

    Adding Payment Option Problem :)
     
    MonicaSalazar, Jan 23, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Adding Payment Option Problem

    onyxishere, Jan 23, 2014
    #4
  5. NICE HOT BUTTER Win User

    Problems adding a payment option

    I think the home address of the credit-card needs to be the same as the home address of your xbox account
  6. onyxishere Win User

    Adding Payment Option Problem

  7. Mister Gwyther Win User

    Problems adding a payment option

  8. VibroPlex Win User

    Problem adding PayPal as payment option

    Suggest you contact a Billing Agent. You can choose Option 1 after

    finding your country's support line: See
    http://tinyurl.com/XBLnumbers
    -

    but a faster way to speak to a Billing Agent is to go to
    http://xbox.com
    -

    sign in there if you can - then go to

    http://support.xbox.com/en-US/contact-us?xr=footnav#0:2:5

    If you are not in the US then replace the red US above w/ yr country code

    (i.e., CA for Canada, GB for Great Britain, et al.)

    Click on Request A Call and type in a few lines explaining your issue

    and you will get called back quicker than if you waited in queue on hold.
  9. Haakan Win User

    Problem adding PayPal as payment option

Thema:

Adding Payment Option Problem

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