Adding Xbox-profile to MS-account

Discus and support Adding Xbox-profile to MS-account in XBoX on Consoles to solve the problem; Hello community! Today, I tried to setup Xbox-Live for my son, 12 years old. I had to register myself, which I did, and then I could setup the... Discussion in 'XBoX on Consoles' started by emtee79, Jul 31, 2019.

  1. emtee79
    emtee79 Guest

    Adding Xbox-profile to MS-account


    Hello community!

    Today, I tried to setup Xbox-Live for my son, 12 years old. I had to register myself, which I did, and then I could setup the MS-account.

    Now, when I try to create an Xbox-profile in my son's account, I have to permit this by entering the mail address, which is connected to my own MS-account, and the password. So far so good, but after entering the password, a site opens which says that the
    URL is not available.

    So, the status noe is as follows: I have an MS-account and an Xbox-profile, which I successfuly downloaded on our console. My son, so far, only has an MS-account, which belongs to the family group administrated by me (I guess), but no Xbox-profile.

    Any help or hint is appreciated.

    Thx!

    P.S.: Please forgive bad spelling or grammar, English is not my native language.

    :)
     
    emtee79, Jul 31, 2019
    #1
  2. M3tal Daz3 Win User

    Adding Xbox-profile to MS-account

    You have to register a child account with another email account and set up your account as parent account
  3. XBF Chris J Win User

    Adding Xbox-profile to MS-account

    Hello Emtee79,

    Thanks for keeping us updated. You have it set up correctly as of right now. You are the "Parent" account of any child accounts in your Microsoft family. Please note that any adult accounts added in the future can also manage the child account settings.

    At this point, you need to add an Xbox profile to your sons account correct? You can do this by signing in to
    Xbox.com with your sons account to finish up the account creation. This should come right up after signing in, asking you to fill out information to complete the Xbox profile creation. Doing
    so would add a randomly generated gamertag to that account. You can change this later for free. Please note that you only get one free change, so make sure you have correct spelling and capitalization before claiming a new gamertag.

    For further information regarding privacy and online settings, check this link out : Xbox One online safety
    and privacy settings for parents and kids


    Hope this helps! Let us know if you have any further questions.
  4. emtee79 Win User

    Adding Xbox-profile to MS-account

    Thanks for the quick answer!

    When I'm on my account's page, I can see my family group which only consists of my son and myself. My son's account has its own email address. I'm listed as adult, my son as child. Doesn't this suffice? Or is there any way to officially declare myself as
    a parent? If so, I haven't found it yet.
  5. XBF Brad A Win User

    Adding Xbox-profile to MS-account

    Hi Emtee,

    Thanks for the update on the issue. When you go to "add new" on your console and enter your son's information what error do you get? If you continue to have issues you may want to create a totally new Microsoft account on the
    account website, for your son then try. This means to create a new email and then sign in on Xbox.com or sign in under the "add new" on the Xbox console. As the email you used for
    sons account, is connected to yours it may be best to create one unique for him.

    To get to "add new" hit the guide button on controller( one with Xbox logo that lights up) go to far left icon and select add new.

    Thanks,

    Brad
  6. emtee79 Win User

    Adding Xbox-profile to MS-account

    Thanks for your help!

    That is exactly the point where I cannot continue: I logged in on my son's account. There are some news on the page after signing in. When I click on the profile icon, I (i.e. my son) am asked to accept the legal stuff. When I continue, I (the parent) am
    asked to enter the email address of my MS-account to allow the creation of the profile. I do so and have to enter the password. I've been to this point quite often, but when I continue after entering the password, it says (in german) that the URL requested
    is not available.

    I already tried to download my son's profile to our console since I thought that, maybe, it worked despite the error message. Sadly, it did not.

    I tried on two devices: smartphone and laptop. No stationary PC in reach right now. However, both connect to the same router. Might this be some firewall issue? If so, I can retry in two days at my place. But I cannot mess around with the settings here.
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Adding Xbox-profile to MS-account

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