Adult account still asked for Family Settings password?

Discus and support Adult account still asked for Family Settings password? in XBoX on Consoles to solve the problem; I turned 18 a few months ago and promoted my account, but when I try to use YouTube or IE, I'm told that Family Settings blocked the content, and that... Discussion in 'XBoX on Consoles' started by DaredPlayer4960, Jun 13, 2014.

  1. Adult account still asked for Family Settings password?


    I turned 18 a few months ago and promoted my account, but when I try to use YouTube or IE, I'm told that Family Settings blocked the content, and that I have to put in the pass code...which only my dad knows. Was I mistaken to think that I would be freed
    from the Family Settings once I got an adult account? If not, what can be done about it?

    :)
     
    DaredPlayer4960, Jun 13, 2014
    #1
  2. MauricioRozo
    MauricioRozo Guest
    Cross-platform for child accounts don't work, no matter what settings I set

    The cross-platform setting does not enable on a child account.

    I have tried several options including:

    • Account setup as a child in the MS family account and Xbox
    • Account setup as a child in the MS family account but the Xbox settings all set to adult/unrestricted
    • Account setup with over 18 Date of Birth in the MS family account but still a Child and the Xbox settings all set to adult/unrestricted
    • Account setup as Adult in the MS family account and Xbox settings all set to adult/unrestricted
    • Changing the child account to Adult and Xbox settings all set to adult/unrestricted.
    Can someone help me how to set up my kid's accounts so they can play together?
     
    MauricioRozo, Jun 13, 2014
    #2
  3. ArnevelElrad
    ArnevelElrad Guest
    Xbox Family Help

    I have a child account set to adult settings and they still can't use certain apps how do I promote the account to a adult in the family
     
    ArnevelElrad, Jun 13, 2014
    #3
  4. maxen
    maxen Guest

    Adult account still asked for Family Settings password?

    Promoting your account allows you to customise your own privacy and security options yourself, but the Family Settings is a console-wide control and would need to be removed completely (for which you need the passcode).
     
    maxen, Jun 13, 2014
    #4
  5. maxen Win User

    Adult account still asked for Family Settings password?

    Promoting your account allows you to customise your own privacy and security options yourself, but the Family Settings is a console-wide control and would need to be removed completely (for which you need the passcode).
  6. Arminator Win User

    "Change your child’s Xbox privacy and online safety settings" when I try to access to my Xbox profile from the internet

    Unless you are over the age of 18 your parents (or another adult guardian) has to make account settings for your teen account.

    Ask an adult to add your teen account to their family at
    https://account.microsoft.com/family
  7. ngocphi Win User

    Cant use custom gamer pics

    you need to be an adult account you cannot change the age of your account after creation if the age of your account originally was set above 18 by now.remove it from the family and see what happens if it works you are an adult

    If not it will ask you to add another adult account

    Adult privacy settings isn't an adult account fyi
  8. Tomcat360x Win User

    Changing a child account to adult

    Did account "A" remove account "B" from THEIR Family settings at Microsoft.com under the account settings? My brother had the same problem. He is 18 and under my family settings, he is under a "child account" because initially he was under 18. I had to remove
    him and add him again as an adult. When choosing to add a family member it asks if its a "child" or "adult". THE FAMILY settings does not take into consideration the age of the account holder, but how you categorize it under the Family settings. That will
    affect all online aspects regardless if the account holder is of adult age. The only remedy is for the original adult, in your case, Adult "A" has to completely remove "Account B". I find it strange you removed yourself, since child accounts don't have an
    option to do so on the family settings on Microsoft.com. This cannot be done on an Xbox console unless you're using the Edge Browser, not under the console's own Family Settings.

    In my case I added my brother again, chose adult, and now his ms/xbox account is listed as an Adult. He can now play Fortnite and buy Game Pass subscription without asking for permission or being blocked access. In your case your
    now adult account can be removed again so you and Person "A" are not considered a family under Microsoft's family settings. This does not affect if you're game sharing and setting up a different Home Console for Xbox One.

    Hope this helps.
  9. DIPDIP0TAT0CH1P Win User

    Parent Request Login

    It sounds like your account has been added to the FAMILY as a child account.

    The best thing to do would be to log into your Account on the website and check the FAMILY status.

    https://account.microsoft.com/family/

    A Child account is not controlled by age in the FAMILY, but if it has been added as a child or adult account.

    If you can find another account that has been set up as an adult on that account you could leave and ask them to re-invite you as a adult into the Family.
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Adult account still asked for Family Settings password?

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