Advanced Network Connection Diagnostics... very bad!!

Discus and support Advanced Network Connection Diagnostics... very bad!! in XBoX on Consoles to solve the problem; I am experiencing a ton of lag, rubber banding, packet loss. It has become a big issue just in the last week. It's always been noticeable, however it... Discussion in 'XBoX on Consoles' started by adam350zr, Jun 17, 2014.

  1. adam350zr
    adam350zr Guest

    Advanced Network Connection Diagnostics... very bad!!


    I am experiencing a ton of lag, rubber banding, packet loss. It has become a big issue just in the last week. It's always been noticeable, however it is getting unbearable.

    I'm on Xfinity (comcast) broadband service with the Blast 50 package... (50 Mbps down, 10 Mbps up). Running speedtest on my Mac (on wireless), on a Win 7 machine (wireless) and Win 8 (wireless extended) all run around 47-50 Mbps Down, 10-11 up. No problems
    there. However, running the Advanced Network diagnostic on the Xbox 1 yields 0.9 Mbps down and 6.0 Mbps up.

    I've done the router reset, direct cable to the modem (SB6121 DOCSIS 3.0) and the results are the same.

    Packet loss around 10% on the Xbox 1, 0% on Pingtest on the computers.

    I've double checked the ports, even put the Xbox in the DMZ on the router and nothing is working....

    Why would there be such a HUGE disparity between the tests on 3 computers and the Xbox 1 all using the same connection (not concurrently)? From what I've read in various forums is that this difference is not uncommon, but I have yet to see a difference
    as large as mine.

    Does anyone have a solution that has worked for them with this problem? I've done the support recommendations to no avail.

    :)
     
    adam350zr, Jun 17, 2014
    #1
  2. K0YU
    K0YU Guest
    Xbox one fitness app videos completely freezing

    Didn't run into any issues today. Did 4 or 5 workouts, no buffering or anything. Very cool. There was another with the same issue who responded:

    "from TrefoilHat via /r/xboxone/ sent 8 hours ago

    Yup, just happened this morning. I didn't have to end the workout though, I gave it some time, went to the home screen and screwed around on the network screen, went back to Fitness and it sort of unfroze and resumed.

    It also buffered a few times in the middle of videos - very annoying, and really affects the flow of a workout.

    I had my laptop out and Speedtest.net said I had a 26Mbps connection while it was buffering - and the X1's "advanced network diagnostics" (or whatever it's called) said the console was seeing a 12Mbps connection so I don't think it was on my side."
     
  3. connybes
    connybes Guest
    very bad connection

    for a few weeks the bingo app is not working properly, in the middle of a game you loss your connection...this is very annoying. and it takes forever to start up...please work on it...
     
    connybes, Jun 17, 2014
    #3
  4. adam350zr
    adam350zr Guest

    Advanced Network Connection Diagnostics... very bad!!

    Update: Xbox One built in wireless card / software is the problem. I pulled the Wireless Access Point off of my Direct TV box and plugged it into the Xbox One. This access point connects to the same router and is located right next to the Xbox One in
    my media cabinet. So, for all intents and purposes, this access point emulates what the Xbox One built in wireless does.

    Just the Xbox 1 wireless : .8 Down , 3 up 20% packet loss

    On the Access Point: 37Mbps Down, 12 up 0% packet loss

    So the only thing that was changed was which wireless method was used, and there are dramatic differences. Personally, I think something got royally *** up during the last Xbox 1 update OR the wireless card in the Xbox 1 is either failing or is just inadequate.
     
    adam350zr, Jun 17, 2014
    #4
  5. adam350zr Win User

    Advanced Network Connection Diagnostics... very bad!!

    Update: Xbox One built in wireless card / software is the problem. I pulled the Wireless Access Point off of my Direct TV box and plugged it into the Xbox One. This access point connects to the same router and is located right next to the Xbox One in
    my media cabinet. So, for all intents and purposes, this access point emulates what the Xbox One built in wireless does.

    Just the Xbox 1 wireless : .8 Down , 3 up 20% packet loss

    On the Access Point: 37Mbps Down, 12 up 0% packet loss

    So the only thing that was changed was which wireless method was used, and there are dramatic differences. Personally, I think something got royally *** up during the last Xbox 1 update OR the wireless card in the Xbox 1 is either failing or is just inadequate.
  6. OcularElf4652 Win User

    Can't connect to xbox live, how do open router port?

    SETUP SECURITY MAINTENANCE ADVANCED LOGOUT

    SKY BROADBAND

    SUMMARY STATUS

    Status of your broadband and wireless network.

    Broadband Connected

    Wireless Enabled

    Wireless Network Name (SSID) SKYD3AE0

    Wireless Network Visible Yes

    Wireless Channel Auto

    Devices connect to your home network.

    DEE-PC Wireless

    Further Diagnostic Help Refresh Summary Status

    that's all there is

    thanks
  7. ChiefJoboo Win User

    Xbox One Parties won't work RESOLVED

    First, turn off and unplug the console and router/modem for 30 seconds, as that clears cache it may fix this.

    If not, can you go to Settings > Network > Test network connection and Test multiplayer connection and see if you have any errors there?

    Also try detailed network diagnostics and see if you have packet loss or a bad connection if you're on wifi.

    A page that might be relevant would be this one about random disconnections:
    https://support.xbox.com/xbox-one/networking/random-disconnect-solution
  8. ClareBlake2 Win User

    Xbox disconnecting

    Thanks for the tip but we have booster installed already and frequently run network diagnostics checks and it says that it is connected nad operating properly
  9. taidara Win User

    error code 80151011

    If you run a diagnostic test to LIVE (Test Xbox LIVE Connection) are you able to connect properly to LIVE? Go to Xbox network settings and select
    Test Xbox LIVE Connection.
Thema:

Advanced Network Connection Diagnostics... very bad!!

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