Advanced replacement for xbox one in Aus?

Discus and support Advanced replacement for xbox one in Aus? in XBoX on Consoles to solve the problem; My x1s blu ray drive has been steadily having more and more problems reading discs at the point where it reads hardly anything now. I rang to try and... Discussion in 'XBoX on Consoles' started by Cottonjaws, Jun 8, 2014.

  1. Cottonjaws
    Cottonjaws Guest

    Advanced replacement for xbox one in Aus?


    My x1s blu ray drive has been steadily having more and more problems reading discs at the point where it reads hardly anything now. I rang to try and arrange a replacement under the advanced replacement program and it's not currently available in Aus.
    The customer service guy was helpful and indicated that unofficially forum chatter was that it may be introduced next month. I see people have sometimes waited a month plus for repairs.

    :)
     
    Cottonjaws, Jun 8, 2014
    #1
  2. Disc read errors, again.

    Well why not do an advanced replacement, to tell you the truth I never trust companies trying to repair a broken product. With an advanced replacement you will get a new Xbox one in 2 days in my experience and then you send your broken one back in the box
    the replacement came in. They will need a credit card to put a 450$ hold on your credit card but mine was lifted within a week.

    NEVER DO STANDARD REPLACEMENT...... Always Advanced Replacement, you will have to call 1800-4MY-XBOX and request the Advnced Replacement because they never mention it.
     
    Costa Apostolou, Jun 8, 2014
    #2
  3. Advanced Replacement Xbox one

    Has anyone actually received their new working xbox one yet?
     
    InflictedKizzle, Jun 8, 2014
    #3
  4. talby71
    talby71 Guest

    Advanced replacement for xbox one in Aus?

    i wish it was introduced last month . i have had to replace 2 in the last month..the replacement of my original was faulty too unfortunately..currently waiting for the second to turn up...

    also they don't replace with a new console either..just refurbished which isn't very good either since the one i originally returned was still in immaculate condition but was replaced with one with several scratches... i did only have to wait less than 2
    weeks though for turn around..but still the advanced replaced replacement should be done with new consoles...or at least you would expect it too , since you have to give your credit card details and will charge for a new console if you don't return your faulty
    console
     
    talby71, Jun 10, 2014
    #4
  5. x24hrs2livex Win User

    Advanced Replacement Xbox one

  6. BusGod Win User

    Xbox one advance replacement

    There is no official way to back up the hard drive for the game updates. I am sorry.
  7. Costa Apostolou Win User

    Wireless Controllers range decreased drastically, often disconnecting

    Request an advanced Replacment from Microsoft for the Xbox one. This is not normal......
  8. XBF Brad A Win User

    Xbox one x advanced replacement

    Hello Gothik,

    Thanks for bringing your question to the forums. With an advanced exchange they send you a console first. They put a hold on your account for the cost of the console. Once you receive the console you have 15 days to send your back. If they receive it within
    the 15 days they release the money on hold. As far as I know though the advanced exchange program was stopped back in October.

    Hope this helps.

    Thanks,

    Brad
  9. talby71 Win User

    Advanced replacement for xbox one in Aus?

    i wish it was introduced last month . i have had to replace 2 in the last month..the replacement of my original was faulty too unfortunately..currently waiting for the second to turn up...

    also they don't replace with a new console either..just refurbished which isn't very good either since the one i originally returned was still in immaculate condition but was replaced with one with several scratches... i did only have to wait less than 2
    weeks though for turn around..but still the advanced replaced replacement should be done with new consoles...or at least you would expect it too , since you have to give your credit card details and will charge for a new console if you don't return your faulty
    console
Thema:

Advanced replacement for xbox one in Aus?

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