Advised by Xbox Live Chat Support Member to Post here

Discus and support Advised by Xbox Live Chat Support Member to Post here in XBoX Sales and Promo to solve the problem; Hi Basically, I have been an xbox preview member for quite some time but have not used my xbox for a while due to business. In the interim, it seems I... Discussion in 'XBoX Sales and Promo' started by OZZ786, Aug 24, 2015.

  1. OZZ786
    OZZ786 Guest

    Advised by Xbox Live Chat Support Member to Post here


    Hi

    Basically, I have been an xbox preview member for quite some time but have not used my xbox for a while due to business. In the interim, it seems I missed an email asking me to accept the terms of use by end of March 2015 (I only realised this as I have
    not been seeing any of the preview updates). As a result, it appears I am no longer a member. Speaking to "Phine" at Xbox live support, they confirm they can see the invite but the terms were not accepted. Going onto the xbox one, I cannot see any system message
    asking me to accept terms. Also going onto the Xbox preview app simply asks me to register to be invited in the future. Thus, "Phine" at Xbox overall support live chat recommends I post here to request that the invite is officially resent so I can rejoin.
    I have a dedicated service request number I can provide privately to official xbox support members if necessary. Asking a friend to invite me will not work as the limited people I know that do have an xbox one are not preview members.

    Thanks

    Osman

    :)
     
    OZZ786, Aug 24, 2015
    #1
  2. Scott Bull
    Scott Bull Guest
    Missing Microsoft Rewards Points After Redeeming Gems.

    I've been advised to post here by Live Chat after being advised to contact them by the MyVIP support.

    Just over a week back I converted 250 gems for 5,000 Microsoft Rewards Points, however they've not been added to my account.

    If I can receive some assistance in resolving this I'd be most grateful, thanks.
     
    Scott Bull, Aug 24, 2015
    #2
  3. Purchased Xbox Live Gold, never received 1 Month EA Access

    Hi, I purchased Xbox Live Gold but didn't recieve the EA Access code. I contacted Xbox Support and provided photographic evidence and was advised to create a post here for support. I have the case number for the Support Chat if you need to look at our chat/photos.
     
    iii Am Dean C, Aug 24, 2015
    #3
  4. Mister Beep
    Mister Beep Guest

    Advised by Xbox Live Chat Support Member to Post here

    Hey Ozz!

    You're set to get into our Preview Support forum. Go ahead and post this over there so the proper team can assist you! Advised by Xbox Live Chat Support Member to Post here :)
     
    Mister Beep, Aug 24, 2015
    #4
  5. Mister Beep Win User

    Advised by Xbox Live Chat Support Member to Post here

    Hey Ozz!

    You're set to get into our Preview Support forum. Go ahead and post this over there so the proper team can assist you! :)
  6. Livo-[xboxvenue] Win User

    Gears of War 4 - Very poor servers / Unfair matchmaking suspensions / Poor support

    Hi, I was advised to post this here by Xbox Live chat :)
  7. Deans Mommy Win User

    Help! Unable to access

    I did contact xbox support chat and they advised me they couldn't help me that it was a problem with permission settings on my account. They advised the only way to get it fixed was through posting on here. Any help is greatly appreciated!

    Thanks
  8. TheMagicNumber Win User

    Gamerscore and Achievements have gone.

    No I won't. I spent two hours on 'live chat' via support and was told by two separate advisers that I should post here as the forums are (supposedly) monitored by the enforcement team and within 24 hours I should get a reply.
  9. SamSoNiTuS2000 Win User

    why have I been blocked

    spoke to Xbox support and was advised to post here. unbelievable!!!!!
Thema:

Advised by Xbox Live Chat Support Member to Post here

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