AG10: My Xbox one s keeps turning off

Discus and support AG10: My Xbox one s keeps turning off in XboX Networking Hardware to solve the problem; AG10: My Xbox one s keeps turning off Hi SkeletalYew290 Please use the guide below: Troubleshoot Xbox One unexpectedly turning off Your console... Discussion in 'XboX Networking Hardware' started by SkeletalYew290, Sep 1, 2019.

  1. AG10: My Xbox one s keeps turning off


    AG10: My Xbox one s keeps turning off
    Hi SkeletalYew290

    Please use the guide below:

    Troubleshoot Xbox One unexpectedly turning off

    Your console shuts down unexpectedly

    Solution 1: If the console is too hot

    If you received a message stating that your Xbox One console is getting improper ventilation, or it's hot to the touch, follow these steps:

    1. Turn off the console.
    2. Wait at least one hour.
    3. Move the console to a well-ventilated spot.
    4. Turn on the console.
    Important Make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

    For tips on positioning your Xbox One console, see Ventilation for the Xbox One console and Getting
    started with Xbox One
    .

    Solution 2: Troubleshoot your power supply

    If your console continues to shut down unexpectedly, the problem might be the power supply. For information about how to troubleshoot power supply issues, visit Your
    Xbox One console won’t turn on
    .

    Solution 3: Change the console settings so it doesn’t turn off automatically

    1. Turn on the console.
    2. Press the Xbox button to open the guide.
    3. Select System > Settings > Power.
    4. Select Turn off or restart.
    If you follow these steps but the console continues to get hot and shut down, request a repair.

    Your console shuts down unexpectedly while streaming content

    Solution 1: Clear persistent storage

    To troubleshoot this issue, clear persistent storage (Blu-ray data that’s been cached on the console).

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Disc & Blu-ray.
    3. Select Blu-ray.
    4. Select Persistent storage.
    5. Select Clear persistent storage.
    6. Turn off and unplug your console, and then wait 5 minutes.
    7. Plug in and turn on your console, and try streaming the content again.
    Solution 2: Try a wired connection

    Some wireless routers have settings that may cause your Xbox One console to shut down unexpectedly. For example, a power-saving setting or network setting may cause your console to shut down.

    If you use a wireless connection to connect to Xbox Live, try a wired connection. For information about how to set up a wired connection, see the Xbox
    One First-Time Connection Solution
    .

    If you can’t stream content when you use a wireless connection, see the Networking Hardware Information section of the Xbox Forums, or contact the router manufacturer for
    information about how to configure the wireless settings on the router.

    Related Issues
    About the original Xbox One power supply

    Getting your Xbox One console or Kinect sensor serviced

    :)
     
    SkeletalYew290, Sep 1, 2019
    #1
  2. T3chnlgydude Win User

    AG10: My Xbox one s keeps turning off

    Hi SkeletalYew290

    Please use the guide below:

    Troubleshoot Xbox One unexpectedly turning off

    Your console shuts down unexpectedly

    Solution 1: If the console is too hot

    If you received a message stating that your Xbox One console is getting improper ventilation, or it's hot to the touch, follow these steps:

    1. Turn off the console.
    2. Wait at least one hour.
    3. Move the console to a well-ventilated spot.
    4. Turn on the console.
    Important Make sure your console is in a cool, well-ventilated place. Remove any objects on, under, or right next to the console.

    For tips on positioning your Xbox One console, see Ventilation for the Xbox One console and Getting
    started with Xbox One
    .

    Solution 2: Troubleshoot your power supply

    If your console continues to shut down unexpectedly, the problem might be the power supply. For information about how to troubleshoot power supply issues, visit Your
    Xbox One console won’t turn on
    .

    Solution 3: Change the console settings so it doesn’t turn off automatically

    1. Turn on the console.
    2. Press the Xbox button to open the guide.
    3. Select System > Settings > Power.
    4. Select Turn off or restart.
    If you follow these steps but the console continues to get hot and shut down, request a repair.

    Your console shuts down unexpectedly while streaming content

    Solution 1: Clear persistent storage

    To troubleshoot this issue, clear persistent storage (Blu-ray data that’s been cached on the console).

    1. Press the Xbox button to open the guide.
    2. Select System > Settings > Disc & Blu-ray.
    3. Select Blu-ray.
    4. Select Persistent storage.
    5. Select Clear persistent storage.
    6. Turn off and unplug your console, and then wait 5 minutes.
    7. Plug in and turn on your console, and try streaming the content again.
    Solution 2: Try a wired connection

    Some wireless routers have settings that may cause your Xbox One console to shut down unexpectedly. For example, a power-saving setting or network setting may cause your console to shut down.

    If you use a wireless connection to connect to Xbox Live, try a wired connection. For information about how to set up a wired connection, see the Xbox
    One First-Time Connection Solution
    .

    If you can’t stream content when you use a wireless connection, see the Networking Hardware Information section of the Xbox Forums, or contact the router manufacturer for
    information about how to configure the wireless settings on the router.

    Related Issues
    About the original Xbox One power supply

    Getting your Xbox One console or Kinect sensor serviced
  3. jasonfails Win User

    Help!!!! Need to call to speak to a LIVE peraon!

    I'm having issues with my Xbox one s and it keep turning off while I play the game and watch Netflix
  4. CptMorgnNoBeard Win User

    My Xbox one s keeps turning off

  5. ngocphi Win User

    4K movies

    Keep in mind if you have an xbox one s or x you must enable UHD and HDR mode

    For the S you must turn off HDR when playing xbox games otherwise you lose sound I know because I losr sound while playing tomb raider on my s unit
  6. vino0723 Win User

    How do I fix my Xbox one

    why does my xbox one keep turning off
Thema:

AG10: My Xbox one s keeps turning off

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