Age of Empires II has disappeared from my computer

Discus and support Age of Empires II has disappeared from my computer in XBoX Games and Apps to solve the problem; The PC game Age of Empires II that I have downloaded keeps disappearing from my computer. Twice since 11/25. Only one file (AOE URL Helper) is the only... Discussion in 'XBoX Games and Apps' started by DawnStickney, Dec 5, 2021.

  1. DawnStickney
    DawnStickney Guest

    Age of Empires II has disappeared from my computer


    The PC game Age of Empires II that I have downloaded keeps disappearing from my computer. Twice since 11/25. Only one file (AOE URL Helper) is the only thing that remains. Why is this happening? It sucks to have to uninstall and reinstall when I want to play it. I may have to get a refund if this cannot be resolved to my satisfaction.

    :)
     
    DawnStickney, Dec 5, 2021
    #1
  2. Christopher Revoredo Win User

    Age of Empires II keeps disappearing on my computer

    I suggest you try these basic troubleshooting steps!

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available;

    Also, check the Microsoft Store for any updates on the Xbox apps and its services.

    Then try this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then restore, open the app and try again.

    If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

    In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.
  3. DawnStickney Win User

    Age of Empires II keeps disappearing on my computer

    I uninstall the game and then I can't reinstall it from that stupid Xbox app. Stalls on 'Preparing' for 10 minutes, then says 'Error'. I'm tired of this.
  4. Christopher Revoredo Win User

    Age of Empires II keeps disappearing on my computer

    Hi there Dawn welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. What do you mean by disappearing? Does it keep uninstalling? If so, this could be due to an app glitch! So, I suggest uninstalling the app completely! Everytime that it tried to give me a hard time I do this and it works wonders! Here are the steps!

    https://www.techadvisor.com/how-to/windows/remo...

    NOTE: This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.
  5. MrHerko Win User

    Xbox (Beta) Slow download speeds

    Well doing more testing i tried updating Age of empire II from the Xbox (Beta) and i was downloading at 50mb/s. I do have a windows firewall but if I'm able to update Age of empire II at 50 mb/s that should affect downloading Ori.
  6. Mafivee Win User

    help finding a game

    Age of Empires II is an outstanding game.
Thema:

Age of Empires II has disappeared from my computer

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