All links for purchases immediately hyperlink to "why cant i change my privacy settings" page.

Discus and support All links for purchases immediately hyperlink to "why cant i change my privacy settings" page. in XBoX Accessibility to solve the problem; My account receives an error message when trying to link with epic games, as well as blocking all purchases, and sending me to the "why cant i change... Discussion in 'XBoX Accessibility' started by Joshua KB, Jul 3, 2022.

  1. Joshua KB
    Joshua KB Guest

    All links for purchases immediately hyperlink to "why cant i change my privacy settings" page.


    My account receives an error message when trying to link with epic games, as well as blocking all purchases, and sending me to the "why cant i change my privacy settings" page. I try adding an administrator to the family group, but even after accepting the invite link, the connection does not go through.

    :)
     
    Joshua KB, Jul 3, 2022
    #1
  2. JosefLBohorquez Win User

    All links for purchases immediately hyperlink to "why cant i change my privacy settings" page.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Joshua

    Are you part from a family group as organizer now?

    If yes, when you did this?

    Before that your account was a child account?

    If you're not able to see yourself as a family organizer, try this:

    Create a new account that can be considered as an adult account (try using another web browser or incognito mode).

    Once done, add your main account as organizer via the link below. (you can see in the new account an "add member" button

    https://account.microsoft.com/family/

    Please double check that you select your main account as organizer too, not member.

    Once successfully added, sign out from your account everywhere and restart your PC

    Then log in your account again and try downloading the game.

    Just to double check, please check if birthdate is more than 18 and change it if necessary

    https://account.microsoft.com/profile

    I'll be waiting for your answers, greetings from another Microsoft user!
  3. hossinff Win User

    I cant seem to change my privacy settings on Xbox

    I I cant seem to change my privacy settings on Xbox is just goes to the support page whenever I try
    I I cant seem to change my privacy settings on Xbox is just goes to the support page whenever I try
  4. AncientGlint286 Win User

    I can't change the privacy and online safety settings!

    same problem, iam a child account but no parent account is linked to it, everytime i tried to link one i got the page not found message, and now i cant change my privacy settings or add a parent account.....
  5. Jackhale4 Win User

    Account says I'm a child account, although I'm not.

    Whenever I try to change my settings through aka.ms/accountsettings , it always leads me to this page: https://support.microsoft.com/en-us/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings . Although I am an adult
    account, I cannot access any of the links on this page OR xbox.com that would let me change my privacy settings. Any help?
  6. TheAndyGaming Win User

    Xbox Live parental control settings

    Thanks for your quick awnser.

    My first idea was to use the Forza forum, but I cant login. Im still waiting to get an awnser to my support ticket about it.

    But well the main issue isnt Forza itself. I have the issue because I cant change my online safety / privacy settings in xbox.

    The solutions in your link didnt work for me. I still cant change my online safety / privacy settings.
Thema:

All links for purchases immediately hyperlink to "why cant i change my privacy settings" page.

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