Already purchased black ops cold war but wont work tells me i need to purchase it

Discus and support Already purchased black ops cold war but wont work tells me i need to purchase it in XBoX Games and Apps to solve the problem; Already purchased black ops cold war but wont work tells me i need to purchase it 8b12b89a-3a5c-4109-b53c-a1ebe6482edc Discussion in 'XBoX Games and Apps' started by MartinHextall, May 20, 2022.

  1. Already purchased black ops cold war but wont work tells me i need to purchase it


    Already purchased black ops cold war but wont work tells me i need to purchase it

    :)
     
    MartinHextall, May 20, 2022
    #1
  2. Lucas Lauer Win User

    Already purchased black ops cold war but wont work tells me i need to purchase it

    Hello, MartinHextall. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    I'm sorry about the inconvenience. Are you trying to play it on Xbox or PC? Please tell me what console or Windows version are you running.

    Did you purchase it on Microsoft/Xbox store? Can you see the purchase showing as completed here?

    https://account.microsoft.com/billing/orders

    Waiting for your answers, my friend.
  3. AllAlexi Win User

    Call of Duty Black Ops Cross Gen Upgrade

  4. Nursemorph Win User

    Call of Duty Black ops Upgrade to X/S

    From what I can tell, to access the Series X version of the game, you need the Cross-Gen bundle...once you buy that, you should then be able to download and install the Series X version. Without the cross-gen bundle it will, presumably, just install the XB1 version

    From the Store page:

    "For digital owners of the Call of Duty®: Black Ops Cold War Standard Edition, this upgrade will unlock the Call of Duty®: Black Ops Cold War Cross-Gen Bundle, giving access to the Xbox Series X|S version of the game. After upgrade purchase, search in the Xbox store for the Call of Duty®: Black Ops Cold War - Cross-Gen Bundle to install the Xbox Series X|S version of the game."
  5. QuiGonGym1104 Win User

    Pre-download

    What version of the game have you purchased? The series X/S versions will not be available to Pre-install until November 10th 2020 according to the following:

    Call of Duty Black Ops Cold War Install dates

    Without further information I cannot pin down the exact issue but hope this works for you!
  6. hazedesunna Win User

    No rewards points for game purchase

    I just purchased Black Ops Cold War and I'm supposed to receive 6000 rewards points. Does that take a certain amount of time to register? I can't claim it and it tries to get me to purchase the base version when I already paid extra for the ultimate
    edition. Thanks.
    Some reward cards are locked to a specific version of the game and buying a higher version doesn't count as fulfilling the requirement
Thema:

Already purchased black ops cold war but wont work tells me i need to purchase it

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