An illegal state change was requested

not sure what exactly you mean by deleting the previous credentials, but everything else you listed has already been tried

Hello, did you try to change your location recently??

Hello, I am currently running windows 11, and have the Xbox console companion app installed but the problem persists.

The problem seemed to originate with Microsoft OneDrive if that helps.

Thanks

Edit - It would help if you could tell me what "An illegal state change was requested" even means

Thanks again

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Mr.socks, have you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11.

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update and then make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also make sure all Xbox Apps are up to date in the store, and make sure you have

the Xbox Companion App installed, it works with the Xbox App.

Hi Boblet2! My name is Ricardo an independent advisor ready to help you with this situation!

Please be sure that you are using in the Xbox app, the Microsoft store app and the game the same email address and password, also that this match the one used to log into Windows

You can also try installing the console companion app and check if the issues repeat

Try deleting the previous credentials saved on the system

https://support.microsoft.com/en-us/windows/acc...