Any way to check if a pre-order has had payment taken from account balance or is due near...

Discus and support Any way to check if a pre-order has had payment taken from account balance or is due near... in XBoX Games and Apps to solve the problem; I usually have plenty of credit in my MS account for when I want to either pre-order games, or just buy them there and then. But after a... Discussion in 'XBoX Games and Apps' started by SteveHargreaves, Nov 4, 2019.

  1. Any way to check if a pre-order has had payment taken from account balance or is due near...


    I usually have plenty of credit in my MS account for when I want to either pre-order games, or just buy them there and then.

    But after a misunderstanding the other day, I was informed by somebody here, that if you pay partly by account balance, and partly by credit card/paypal, that payment gets taken about 10 days before a game releases.

    I hadn't ever realised this, and so wondered how do I check which pre-orders I had enough money to cover, and which are still pending payment close to release date?

    I have Fallen Order on pre-order and can't recall if I had enough balance that covered it at the time, and looking at my MS account, there is no way to tell if payment as been made or not? Surely there is a way to check that? Cheers

    :)
     
    SteveHargreaves, Nov 4, 2019
    #1
  2. G v zauBerBerg Win User

    Any way to check if a pre-order has had payment taken from account balance or is due near release date?

  3. Njal the Blue Win User

    Any way to check if a pre-order has had payment taken from account balance or is due near release date?

  4. XBF Crystal P Win User

    Any way to check if a pre-order has had payment taken from account balance or is due near release date?

    Hey there Steve!



    Thank you for letting us know that the issue. We'll be locking the thread to help avoid repetitive posts. If you ever require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance and create a
    new thread. We will be more than happy to assist.



    Thank you again and have a great day!
  5. PalmettoBling Win User

    Any way to check if a pre-order has had payment taken from account balance or is due near release date?

    You'll be notified via email when they make the charge. In addition, you can check orders that are "In Progress" vs "Complete" on your
    Microsoft Account page, under Payments & Billing > Order History
  6. Phoenix_Reins Win User

    Any way to check if a pre-order has had payment taken from account balance or is due near release date?

    Hi Steve,

    When you pre-order a game if you used a credit/debit card or paypal it will not be billed until about 10 days before it is released, and you should get a reminder email about the transaction. Now if you have a microsoft balance it will usually be an immediate
    transaction.

    you can learn more about the process here Pre-order Xbox One digital games in the Microsoft Store
Thema:

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