App Problems

Discus and support App Problems in XBoX Games and Apps to solve the problem; I deleted YouTube from my xbox 360, because it was having problems running the app. When i tried to reinstall it to my xbox, an error came up when i... Discussion in 'XBoX Games and Apps' started by Infinitics, Jul 8, 2019.

  1. Infinitics
    Infinitics Guest

    App Problems


    I deleted YouTube from my xbox 360, because it was having problems running the app. When i tried to reinstall it to my xbox, an error came up when i used the bing search to find youtube and open it. it lead me to the xbox support website, and gave me this
    code: 807B0193 .

    I searched the website for that code, and nothing came up. i switched to a new hardrive in hopes the problem was with the hardrive, no luck. Searched for Youtube through the apps section and received an error code 403, mentioning how search isn't available,
    and to try again in awhile. Waited and waited, restarted to xbox, waited, nothing,

    I never had any problems with the system until this past week where ive been constantly getting these problems. Please help.

    :)
     
    Infinitics, Jul 8, 2019
    #1
  2. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link
    .

    After running the troubleshooter for Windows apps, you may also check this
    link
    and follow the solutions provided.

    Keep us posted.
  3. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link
    .

    After running the troubleshooter for Windows apps, you may also check this
    link
    and follow the solutions provided.

    Keep us posted.
  4. XBF Amber M Win User

    App Problems

    Hi
    Infinitics
    ,

    Thanks for posting here on the forums. Regarding issues you are experiencing on the Xbox 360 with your apps, and receiving the error code 807B0193, we would like to let you know that our internal
    teams are currently working diligently to investigate and implement a resolution for this. We do not have a date or time when this will be resolved but are sure that this will be resolved soon.

    In the meantime, it may be worthwhile to keep any eye out for any updates concerning this issue via the following:

    https://www.reddit.com/r/xbox/

    https://twitter.com/xboxsupport

    Thanks again and we will update you as necessary when we have further information to provide.
  5. KnowledgeSPower Win User

    App problems

  6. Mister Mascot Win User

    problem with the app

    Hey there Faith Angels,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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App Problems

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