Apple TV app on my Xbox One X quits working

Discus and support Apple TV app on my Xbox One X quits working in XBoX Games and Apps to solve the problem; I have uninstalled and re-installed the Apple TV app on my Xbox several times and each time it works for about 1 to 3 days then quits working. The... Discussion in 'XBoX Games and Apps' started by Justaguess, Apr 23, 2021.

  1. Justaguess
    Justaguess Guest

    Apple TV app on my Xbox One X quits working


    I have uninstalled and re-installed the Apple TV app on my Xbox several times and each time it works for about 1 to 3 days then quits working. The Netflix app works fine. I have a subscription to Apple TV but the only place I can get this app is on the Xbox. My internet is high speed (400 Mb/s) and works ok on my other devices and I don't have any other problems with the Xbox. I think the app needs to be fixed but Apple support page says to contact the device Mfg, that would be Microsoft. How can I get them to fix the app?

    :)
     
    Justaguess, Apr 23, 2021
    #1
  2. XBF Aicha T Win User

    Apple TV app on my Xbox One X quits working

    Hello @Justaguess I hope everything is going well for you!

    Thank you for reaching Microsoft Xbox Forum support!

    I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

    According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

    The following troubleshooting step will help you clear out your MAC address:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

    If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out!

    Kind Regards

    Stay safe, and happy gaming
  3. RippenHarra Win User

    Boycott Microsoft?

    Yes a mate at work has a windows phone and its rubbish as is the games marketplace. Can't even get apps to make your own ringtones on it. It's really a closed system, where Apple isn't quite that bad bit at least it works great with my TV and Sonos system.
    Something a windows device cannot.
  4. JustMaleRN Win User

    DOLBY ATMOS and DOLBY VISION BROKEN on XBOX ONE X

    I have my Xbox One X settings to bitstream with optical off. Installed the Dolby Access App and changed the setting to ATMOS. What is odd is I can see the ATMOS logo switch on briefly at times, but then it switches to MULTI IN on the DENON display. My
    Xbox does seem to play ATMOS from discs as this appears correctly on my receiver display. It just doesn't work with streaming content. My Apple TV 4k has no issues.
  5. Wakeshark Win User

    Constant buffering for no reason.

    I gave up and hook my Apple TV up to watch youtube. The xbox app is a joke.
  6. BassProCM Win User

    Netflix/Hulu Jitter

    Happens to me as well on both apps. PS3 and Apple TV versions work just fine.
Thema:

Apple TV app on my Xbox One X quits working

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