Applicability of Microsoft Rewards in HK

Discus and support Applicability of Microsoft Rewards in HK in XBoX Sales and Promo to solve the problem; Hello, I would like to ask how to obtain Microsoft Rewards points under the HKSAR region? According to Microsoft webpage... Discussion in 'XBoX Sales and Promo' started by SungPainter1336, Sep 12, 2019.

  1. Applicability of Microsoft Rewards in HK


    Hello, I would like to ask how to obtain Microsoft Rewards points under the HKSAR region?

    According to Microsoft webpage (https://support.microsoft.com/en-gb/help/20540/microsoft-account-earning-rewards-points), I have tried the first method but in vain. Having used Microsoft Live Chat for multiple times, your staff said Microsoft Rewards
    has set regional limitations. However, I am still discontented with the reply from your staff, even though they have tried their best to answer my question.

    I hope Microsoft can:

    1. give me a direct answer;

    2. provide means of contact other than live chat, such as email, to directly contact Microsoft Support;

    3. save and give a copy of Live Chat record to both parties, i.e. Microsoft and consumers, for the sake of interests of both parties.

    4. remind consumers for regional limitations of Microsoft Rewards and any other Microsoft products and services, if applicable, and specify the limitations.

    It is with sincere hope that Microsoft can give me a reply as soon as practicable, and follow up my suggestions for improvements in a serious manner.

    :)
     
    SungPainter1336, Sep 12, 2019
    #1
  2. Onyx Is Here Win User

    Applicability of Microsoft Rewards in HK

  3. SungPainter1336 Win User

    Applicability of Microsoft Rewards in HK

    It's still not a direct answer that I expect, which is to SPECIFY which method(s) for earning Microsoft Rewards points are applicable to the region of HKSAR, under the webpage of the relevant Microsoft webpage (https://support.microsoft.com/en-hk/help/20540/microsoft-account-earning-rewards-points)
    in English (HKSAR). I am so disappointed with great grievance to the company upon this matter.

    I am now seriously request the company to give a direct answer, and provide more comprehensive and accurate information in the webpage for respective regions and languages. Hope you can follow up this matter immediately and without any further delay.
  4. XiaoboYe Win User

    Catherine GOD version wont launch on Xbox One

    Hi Miss Bijoux. Guess my reply got messed up 5 days ago and no input is recorded.

    Here it is again:

    1, I am located in HK and also I am binded to HK region in my payment methid.

    2. my rewards program is binded to HK region as well

    3, Immediately after the purchase I got Microsoft billing email as formal notice

    4, I got bank credit card charge notice as well immedetely.

    5, My concole is set to HK region as well in HK local settings (Traditional Chinese).

    Now with that cleared would you pls help escalate to backward compatibility team to verify /reproduce this issue? I check with my friends and they also had this issue when digitally purchase Catherine in HK Xbox store online.

    pls fix it and Happy Xmas.
  5. M3tal Daz3 Win User

    close an account

  6. baltyofgod Win User

    Sign in

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Applicability of Microsoft Rewards in HK

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