Apps not updating/installing, help

Discus and support Apps not updating/installing, help in XBoX Games and Apps to solve the problem; I've been trying to install the Blu-ray Player app, update Theme My Xbox and the Microsoft Store on my xbox but I keep getting this same error code:... Discussion in 'XBoX Games and Apps' started by FG32yt, May 20, 2019.

  1. FG32yt
    FG32yt Guest

    Apps not updating/installing, help


    I've been trying to install the Blu-ray Player app, update Theme My Xbox and the Microsoft Store on my xbox but I keep getting this same error code: 0x80D3801, I tried to see if there's a solution for it, but there's no articles to fix this issue, it's been
    doing this since mid-April. I kept restarting it to see if it'll fix the problem, but no luck, what should I do to fix this problem?

    :)
     
    FG32yt, May 20, 2019
    #1
  2. FG32yt Win User

    Apps not updating/installing, help

    Thought it worked after it said "Almost ready," guess I was wrong, it still fails to install, it just stays saying "Downloading Blu-Ray Player."
  3. SltKiwi Win User

    Apps not updating/installing, help

  4. FG32yt Win User

    Apps not updating/installing, help

    All it said was that I should wait a while, and if that didn't help, restart the cosole, and to report the problem, which I did, still doesn't work
  5. FG32yt Win User

    Apps not updating/installing, help

    There's plenty of space on my hard drive, I have uninstalled the apps, but they're refusing to install, and I updated my xbox a couple hours ago to see if that fixed the problem, didn't fix the issue.
  6. Lov10sBeauty Win User

    Apps not updating/installing, help

    hello, I had a Similar problem and I did this: Try to change your DNS address, disconnect the network, reconnect it, delete the cache memory and disconnect cables. turn on the console. it worked for
    me. I hope I´ve helped
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Apps not updating/installing, help

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