Arris Arris DG860A: MAC address

Discus and support Arris Arris DG860A: MAC address in XboX Networking Hardware to solve the problem; Arris (Modems/Gateways) Arris DG860A: MAC address how do you filter the MAC addresses ? c370e685-5b6c-490d-b23d-943f826fb9fa Discussion in 'XboX Networking Hardware' started by keaganator, Jan 6, 2017.

  1. keaganator
    keaganator Guest

    Arris Arris DG860A: MAC address


    Arris (Modems/Gateways) Arris DG860A: MAC address
    how do you filter the MAC addresses ?

    :)
     
    keaganator, Jan 6, 2017
    #1
  2. TheFleetFox
    TheFleetFox Guest
    Arris Arris DG860A: Double NAT

    Same here. Happened about 2 weeks ago after the update. Have been on with support a few times and they tell me to call my ISP. I work for my isp. I’ve been though the network with my boss and there are no problems. Not to mention we have many other clients
    on our network using Xbox Live no problem. This is clearly Xbox software issue, we need a fix.
     
    TheFleetFox, Jan 6, 2017
    #2
  3. xBUDMAN666x
    xBUDMAN666x Guest
    Arris Arris DG860A: Double NAT

    Arris (Modems/Gateways) Arris DG860A: Double NAT
    Same here. Happened about 2 weeks ago after the update. Have been on with support a few times and they tell me to call my ISP. I work for my isp. I’ve been though the network with my boss and there are no problems. Not to mention we have many other clients
    on our network using Xbox Live no problem. This is clearly Xbox software issue, we need a fix.
     
    xBUDMAN666x, Jan 6, 2017
    #3
  4. TheFleetFox Win User

    Arris Arris DG860A: Double NAT

    Same here. Happened about 2 weeks ago after the update. Have been on with support a few times and they tell me to call my ISP. I work for my isp. I’ve been though the network with my boss and there are no problems. Not to mention we have many other clients
    on our network using Xbox Live no problem. This is clearly Xbox software issue, we need a fix.
  5. jmcode Win User

    NAT Issues Using Gateway and Router

    There is some indication that a TW tech can put the Arris in bridge mode or that you can do it yourself by logging in immediately after resetting it to defaults:

    www.dslreports.com/.../r27274883-TWC-Does-anyone-else-have-an-Arris-DG860a-modem-


    Alternatively, see if TW will provide a modem only or buy your own (cheaper than leasing in long run and gives you more control). Failing that, assuming you can configure port forwarding, DMZ, etc. on the Arris, you have a couple options. First, with the
    Arris connected to the WAN port of the N900, you could try putting the WAN IP of your N900 (this should be a private IP received from the Arris over DHCP) in the DMZ on the Arris (delete any other forwards on the Arris). Do all port forwarding and DHCP as
    usual on the N900. Or, second, you should be able to use the N900 as just a switch + wireless access point (bypass NAT routing) by disabling DHCP on the N900 and connecting the Arris to a LAN port on the N900 rather than to the WAN port. All NAT, port forwarding,
    and DHCP would then be provided by the Arris.

    Personally, I would just get a modem only, such as the Motorola 6141 (if supported by TW).
  6. XBF Esteban R Win User

    Arris Arris NVG599: Router filtering MAC address

    Hello there lovestheganja28!

    If you have tried the previously posted troubleshooting steps, then can I ask, how are you connected?

    Wired or wirelessly?

    Does it recognize that your network is set up at all?

    If it does, what happens when you go to Network Settings and test your Multiplayer Connection?

    If the previously posted steps didn't help, then I would try referring to our guide entitled ”I get an error message when I run
    the ‘Test multiplayer connection’ on Xbox One
    ” and/or make sure that your network is setup the way it's outlined on our support page

    Network settings on Xbox One
    .

    Give that information a look through and let us know how that helped with the issue you're dealing with.

    Thanks!
  7. that guy12387984 Win User

    Arris: Known Issues

  8. XBF Leslie D Win User

    Arris Arris TM802: MAC address issues, wifi not working for the xbox

    Hi Pug,

    To check if the modem is filtering out the MAC address it would require to sign in to the modem settings. The instructions on how to sign in to the settings are usually on the manual and/or on the modem itself. Once signed in on there the main to check for
    would be to see if 'Mac filtering' is on.

    In the case that there are any troubles signing into the modem settings to view this information, your internet service provider would be able to check this out as well. :)
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Arris Arris DG860A: MAC address

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