ask for a reimbursement

Discus and support ask for a reimbursement in XBoX Accessibility to solve the problem; Hello, I wanted to extend my xbox subscription. But I had 2 charges of 59,99 euros on my bank account. I would like to ask the reimbursement of one... Discussion in 'XBoX Accessibility' started by charlesprovost, May 22, 2019.

  1. ask for a reimbursement


    Hello,

    I wanted to extend my xbox subscription. But I had 2 charges of 59,99 euros on my bank account. I would like to ask the reimbursement of one the amount on my credit card please. How can I proceed please.

    thanks a lot
    charles provost

    :)
     
    charlesprovost, May 22, 2019
    #1
  2. charlesprovost Win User

    ask for a reimbursement

    hello,

    it is impossible to find the Order numbers. So I can not fill the refund form.

    Could you help me please ?

    thanks

    regards,

    charles provost
  3. XBF Crystal P Win User

    ask for a reimbursement

    Hi there
    charlesprovost,

    Thanks for reaching out here in Xbox Forums. I understand there is a question on how to request refund on your account.


    If you’d like to
    request a refund for a purchase,
    fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
    in to your Microsoft account.



    Hope this helps.
  4. Fl0ydPinkert0n Win User

    ask for a reimbursement

    You could try going to the following website:

    https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

    You could also try contacting support:

    https://support.xbox.com/contact-us

    Just keep in mind there is a currently a service alert for purchase and content usage.

    https://support.xbox.com/xbox-live-status
  5. XBF Leo G Win User

    ask for a reimbursement

    Hello charlesprovost,

    Thank you for keeping us updated. The order numbers can be located on the order history
    of your Microsoft account. The link we provided contains steps on how to locate your order history. The ambassadors, moderators and volunteer moderators do not have the ability to issue refunds. We will be more than happy to provide more assistance with
    how to request a refund. Once you have the order number, you can complete the process. Be sure to let us know the results!
  6. MisterRatBoy Win User

    ask for a reimbursement

    you can request a refund here:

    https://support.xbox.com/forms/request-refund
Thema:

ask for a reimbursement

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