Asking for a subscription when I have one.

Discus and support Asking for a subscription when I have one. in XBoX Games and Apps to solve the problem; Any beta game or new game I get this and its annoying as I don't get to play the games at all. I'll expand. I go to log in to play the game. I click... Discussion in 'XBoX Games and Apps' started by Kev Greaves, Sep 23, 2022 at 7:33 PM.

  1. Kev Greaves
    Kev Greaves Guest

    Asking for a subscription when I have one.


    Any beta game or new game I get this and its annoying as I don't get to play the games at all.

    I'll expand.

    I go to log in to play the game. I click the game and says I need to select a plan for game pass or xbox live. I already have a active Xbox live plan with plenty of time left on it. This means I cant access any of the game contents and no way around this.

    Has anyone any advise on this?

    :)
     
  2. TeoKan Win User

    Asking PIN when i dont have one

    Have you tried your PCs pin code? The one you unlock your pc with.
  3. ильяторсте Win User

    I can't redeem my gift card.

    Yes, but when I go onto the link and click on the subscription I'm having problems with, it asks me to resubscribe to it. And so when I click on it and try to resubscribe to the subscription , it doesn't work.
  4. MateusFontana Win User

    I have a gamepass subscription but when i try to download new games it asks me to get a subcription

    - Log out of your Xbox app account, close the app

    - Make sure the account that has the subscription is also logged in to the Microsoft Store

    - Open the Xbox app and log in to your account again, if that doesn't work, see if you can download the game from the Microsoft store.
  5. Lopsinho Win User

    I have a gamepass subscription but when i try to download new games it asks me to get a subcription

    thank you its on pc please find my other reply in the same thread.
  6. Lopsinho Win User

    I have a gamepass subscription but when i try to download new games it asks me to get a subcription

    this is on pc. and i do have an active subscription valid until next month. please find attached screenshots


    [​IMG]



    [​IMG]


    for example I want to download this game


    [​IMG]


    I click on play with game pass and it shows me this.


    [​IMG]


    as you see on the left I have a few games that I am currently playing.

    i tried signing In and out and still the issue presists.
Thema:

Asking for a subscription when I have one.

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