Asking for deposit of Xbox Points to credits.

Discus and support Asking for deposit of Xbox Points to credits. in XBoX Rewards to solve the problem; Hi I just wanted to know that I did asked for a deposit from Xbox credits to Microsoft credits, you said that it`ll be done on the 14 of this month but... Discussion in 'XBoX Rewards' started by Cuco nWo1, Jun 17, 2018.

  1. Cuco nWo1
    Cuco nWo1 Guest

    Asking for deposit of Xbox Points to credits.


    Hi I just wanted to know that I did asked for a deposit from Xbox credits to Microsoft credits, you said that it`ll be done on the 14 of this month but it never happenned. I want to make a new purchase and would really like to use those little credits. So
    please if you could help me and we can all have what`s right and all, I`ll be very thankful.

    Also I never really understood how this work, in my Xbox One console I have more than 15 thousand points but in the site I only had asked and get payed 1 5000 conversion, (this pending one, is the second one).

    Thank you in advance and hope you could help me as soon as possible. God bless.

    :)
     
    Cuco nWo1, Jun 17, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Cant redeem from the vault

    Hello Rdeal,

    You cannot redeem Rewards Credits from the vault. If you are asking about a deposit of your Rewards Credits, since you are beneath 1000 Credits, you cannot yet request a deposit.
     
    XBLRewards8, Jun 17, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Still haven't got the rewards

    Hello The GrimSpecter,

    We see that you have been awarded correctly for your purchases. If you are asking about why you have not received a deposit, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be
    deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Since the Credit event that placed you above the 5000 Credit amount required to be automatically scheduled for
    a deposit occurred on the 21st of May, your deposit will be a part of the mid-month deposit this June.
     
    XBLRewards8, Jun 17, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Asking for deposit of Xbox Points to credits.

    Support will post back during the week about the deposits, but the 15,000+ you're seeing on the console is your gamerscore, not Rewards credits.
     
    Smwutches, Jun 17, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    You can see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits, your deposit will occur around the 15th, including up to a few days before or after that date.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Asking for deposit of Xbox Points to credits.

    Hello,

    You can see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits, your deposit will occur around the 15th, including up to a few days before or after that date.
  7. Smwutches Win User

    Asking for deposit of Xbox Points to credits.

    Support will post back during the week about the deposits, but the 15,000+ you're seeing on the console is your gamerscore, not Rewards credits.
  8. Smwutches Win User

    Microsoft rewards

    Microsoft Rewards points or Xbox Rewards credits? They are 2 different programs so the points/credits work differently.

    If this is for the Xbox Rewards program, you can request a deposit if you have at least 1,000 credits pending but less than 5,000. The request deposit button would be listed on the MyRewards section of the site and the credits will be deposited on the date
    listed on the site at the time that you make the request. If you have over 5,000 credits pending, they would already be scheduled for a deposit. Credits are deposited by the following 15th or 30th of the month after you reach 5,000 pending. So if you get to
    5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
  9. Smwutches Win User

    Xbox Live Rewards Program

    Microsoft points were discontinued in 2013 and changed to Rewards credits.. If you signed up for the Rewards program after points were discontinued, then you would not have earned any points.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending, or you can request a deposit when you have at least 1,000 credits pending but less than 5,000, and they would be deposited on the date listed
    on the site at the time that you request the deposit.
  10. XBLRewards8 Win User

    Xbox rewards points

    Hello hotaschilliman,

    The Credits are currently pending in your account, and have been pending in there for a few days now.

    If you are asking about why they have not been deposited, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th
    through the 31st will be deposited in the mid-month deposit the following month.
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Asking for deposit of Xbox Points to credits.

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