ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND

Discus and support ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND in XBoX on Consoles to solve the problem; HELLO , I RECEIVED AN ELECTRONIC INVITATION THROUGH XBOX LIVE MESSAGES TO TRY THE SELF SERVE REQUEST FOR REFUND TOOL FROM XBOX LIVE. I ATTEMPTED TO... Discussion in 'XBoX on Consoles' started by DENIZEN THOR, Jun 7, 2018.

  1. DENIZEN THOR
    DENIZEN THOR Guest

    ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND


    HELLO , I RECEIVED AN ELECTRONIC INVITATION THROUGH XBOX LIVE MESSAGES TO TRY THE SELF SERVE REQUEST FOR REFUND TOOL FROM XBOX LIVE. I ATTEMPTED TO GET A REFUND WITHOUT SUCCESS, SO I CONTACTED LYKA AT XBOX LIVE CUSTOMER SUPPORT
    AND SHE GLADLY TRIED TO DO THE REFUND FOR ME BUT WAS UNABLE TO COMPLETE THE TRANSACTION BECAUSE MY ACCOUNT IS LINKED TO THE PREVIEW PROGRAM. SHE TOLD ME TO POST ON THIS FORUM AND TO INCLUDE HER NAME FOR YOUR REFERENCE. THE DIGITAL GAME I WOULD LIKE A REFUND
    FOR IS CALL OF DUTY WORLD WAR II. SHE INFORMED ME THAT BECAUSE OF MY GOOD STANDING AND LONGEVITY WITH XBOX I WOULD STILL QUALIFY FOR A REFUND. A REFUND TO MY MICROSOFT ACCOUNT IS FINE.

    :)
     
    DENIZEN THOR, Jun 7, 2018
    #1
  2. medium bloke
    medium bloke Guest
    Can't access the preview program

    Hi there,

    The Xbox 360 preview program is definitely separate from the Xbox One preview program.

    The reason you're probably not receiving any more invites is because of a potential backlog of requests to join the preview program. Even then, there is no guarantee you've been accepted into the program.

    However, I would wait for a support staff member to manually grant you access to the private preview program forums so that you can ask there.
     
    medium bloke, Jun 7, 2018
    #2
  3. medium bloke
    medium bloke Guest
    Xbox One Preview registration app issue

    @beefy2985 - Preview Program support can only be given on the preview program forums. You must wait for a support staff member to grant you access to those forums.

    Please remember to make your own thread in the future.
     
    medium bloke, Jun 7, 2018
    #3
  4. Smwutches
    Smwutches Guest

    ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND

    Smwutches, Jun 7, 2018
    #4
  5. Smwutches Win User

    ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND

    Refunds are not given via the forums. If you can't start a refund at
    http://commerce.microsoft.com
    you would have to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. medium bloke Win User

    Can't access the preview program

    Hi there,

    The Xbox 360 preview program is definitely separate from the Xbox One preview program.

    The reason you're probably not receiving any more invites is because of a potential backlog of requests to join the preview program. Even then, there is no guarantee you've been accepted into the program.

    However, I would wait for a support staff member to manually grant you access to the private preview program forums so that you can ask there.
  7. medium bloke Win User

    Xbox One Preview registration app issue

    @beefy2985 - Preview Program support can only be given on the preview program forums. You must wait for a support staff member to grant you access to those forums.

    Please remember to make your own thread in the future.
  8. medium bloke Win User

    Xbox One Preview Program

    Hi there!

    Even if invited to the preview program, there's no guarantee you'll be accepted.

    However, there's a chance that a support staff member might grant you access to the preview program forums, so you can ask there.
  9. medium bloke Win User

    Have Not Gotten Preview Invite After Being Invited ):

    Hi there,

    Not everyone is accepted into the program. Since this is a preview program problem, you will need to wait for a support staff member to manually grant you access to the private preview forums, so that you can post there.
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ATTENTION PREVIEW PROGRAM SUPPORT STAFF - REQUEST FOR REFUND

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