Audio Dropouts on games and netflix, caused by dolby digital plus? HELP!

Discus and support Audio Dropouts on games and netflix, caused by dolby digital plus? HELP! in XBoX on Consoles to solve the problem; Hello, I keep having audio dropouts of 1ms every 10x minutes. This happens with games and netflix. I know that Netflix uses dolby digital plus and... Discussion in 'XBoX on Consoles' started by X76XDeMoNX76X, Jun 2, 2014.

  1. Audio Dropouts on games and netflix, caused by dolby digital plus? HELP!


    Hello,

    I keep having audio dropouts of 1ms every 10x minutes. This happens with games and netflix.

    I know that Netflix uses dolby digital plus and I'm almost certain(cause the problem is still there in gaming) that the xbox-one sends out a dolby digital plus signal.

    Dolby digital plus is not intended for output with optical, it depends on the handshake between the sender(Xboxone) and the receiver(amp).

    If only microsoft would've made the choice to put out normal dolby digital instead of dolby digital plus.

    IS this problem solvable via a firmware update, or am I (and others) condemned to the dropouts or do we all need to buy other receivers?

    All help is appriciated, even if people know of stand alone decoders that turn dd+ to normal dolby digital 5.1 or hdmi audio extractors which perform this task, let me know.

    :)
     
    X76XDeMoNX76X, Jun 2, 2014
    #1
  2. Darth Sonic
    Darth Sonic Guest
    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    Same issue here with Xbox One and Xbox One S, on games, Blu-rays and Netflix. Dropouts coming more often on high datarates. So Dolby Atmos gives me dropouts every 30 to 60 seconds when.
     
    Darth Sonic, Jun 2, 2014
    #2
  3. MattSTKC
    MattSTKC Guest
    Audio output problem

    Ok so you're getting audio from other sources on your TV? Try resetting your audio settings -

    Go to Settings and select System.

    Select Console Settings, and then select Audio.

    Select Digital Output, and then select the digital output used by your audio system:

    Digital Stereo

    Dolby Digital 5.1

    Dolby Digital with WMA Pro: This setting enables WMA Pro pass-through if your receiver supports the WMA Pro format.

    If not, try a different HDMI port
     
    MattSTKC, Jun 2, 2014
    #3
  4. jmcode
    jmcode Guest

    Audio Dropouts on games and netflix, caused by dolby digital plus? HELP!

    Optical cannot carry Dolby Digital Plus, and as such the Xbox One does not output Dolby Digital Plus over optical. Your problem lies elsewhere. What audio setting are you using on the Xbox One? Have you tried DTS or a new optical cable?
     
    jmcode, Jun 2, 2014
    #4
  5. jmcode Win User

    Audio Dropouts on games and netflix, caused by dolby digital plus? HELP!

    Optical cannot carry Dolby Digital Plus, and as such the Xbox One does not output Dolby Digital Plus over optical. Your problem lies elsewhere. What audio setting are you using on the Xbox One? Have you tried DTS or a new optical cable?
  6. Darth Sonic Win User

    Xbox One S audio cuts out for a second every 30 minutes when 4K resolution selected.

    Same issue here with Xbox One and Xbox One S, on games, Blu-rays and Netflix. Dropouts coming more often on high datarates. So Dolby Atmos gives me dropouts every 30 to 60 seconds when.
  7. EggsBoxJuan Win User

    Question for rockers on Guitar hero

    There is an option in the game settings for the audio output, having it set at Dolby digital can cause issues
  8. Frank Keane Win User

    X Box One X Connected to 5.1 AV Receiver - Netflix Support

    Thank you for your replies.

    However my question is:

    Netflix movies are encoded in Dolby Digital 5.1 audio.

    If i select Bitstream out, Dolby Digital format in Xbox One X settings, will this pass the Netflix audio unchanged?

    Or will it be decoded and re-encoded before sending via bitstream to AV receiver?

    If this is the case it may be better to send audio uncompressed PCM 5.1, AV receiver can handle it.

    I have asked three Microsoft support agents this question, none have bern able to answer it.
  9. Rough Jin Win User

    Sporadic Sound on Headphones

    Hi,thank you for the reply

    The buzzer works,just tried,works.

    Power cycle done,no change.

    Controller is updated.

    Another Normal headphone,no headset,same issue.

    Already done full console reset cause I thought it might be from the dolby atmos installation but also that didnt fix the issue

    Strange is,that im sure I went into the audio menu hour ago when the headphones sporadically worked,than I started a game,sound went off,after that audio under the settings in the home menu to put on mic werent there anymore,also now its not there.

    I have no second controller,I consider getting spdif speakers,to me it seems its a driver issue,as if switching between different audio drivers,one that works,one that doesn't,with the dolby atmos it worked when the speaker settings were grayed out,not working
    when it jumped by itself to choosable speaker options again.

    I dont know,Id just like to play gamws,watch youtube,netflix,blurays,like in the beginning without sound interuptions for an hour till it suddenly jumps by itself in the working mode,but when I wanna enjoy,next dropout.

    Batterys are fine,these dropouts also happen with usb cable,thats why I bought a bunch of batteries.

    No more idea,bought xbox just 3 1/2 months ago,a few games,but like this it doesnt make fun playing any.

    I suspect it gotta do with the dolby atmos installation,cause even after full reset the option appears still in the menu,and in the beginning when I bought the xbox there were absolutely no dropouts, probably its the controller,but it sounds more in the
    headphones as if xbox would change drivers before sound dropouts,sound dropins.

    Probably you cant help, probably just speakers,but thank you for the attempt.
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Audio Dropouts on games and netflix, caused by dolby digital plus? HELP!

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