Audio Issue

Discus and support Audio Issue in XboX Insiders to solve the problem; Im having an issue where the audio sounds like a robot and distorted, it just started after this update and im not aure what to do submitted by... Discussion in 'XboX Insiders' started by /u/-bonzo-, Aug 5, 2019.

  1. /u/-bonzo-
    /u/-bonzo- Guest

    Audio Issue


    Im having an issue where the audio sounds like a robot and distorted, it just started after this update and im not aure what to do

    submitted by /u/-bonzo-
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    /u/-bonzo-, Aug 5, 2019
    #1
  2. Juan Stevens Win User

    Audio Issues

    You have everything set up fine. It seems the last update broke something with the surround sound. My 5.1 was working fine. It's really annoying because MS hasn't posted there's a problem. Sigh. Amazing how this wasn't found in testing.
  3. Mister Cizl Win User

    Audio issue

    Hey Nutella TM! What brand and model headset are you using currently? Which have you tested? Post back and let us know!
  4. Mister Cizl Win User

    Audio issue

    Hey Nutella TM! To troubleshoot, we usually recommend making the set up as simple as possible. Try removing the HDMI splitter and see if the issue sees any improvement. Post back and let us know how it goes!
  5. Frathos Win User

    Audio Issue

    Sometimes my headset mic won't work in an Xbox party if I join it with the headset already plugged in. The mic usually works after I unplug and reconnect the headset to my Chatpad again.

    If that doesn't work and a full power cycle also doesn't work then check to see if there is a firmware update that needs to be applied.

    If all of the above doesn't work then unfortunately it appears that Microsoft has introduced an incompatibility between controllers and consoles that is impacting the 3.5mm headset jack on some Microsoft controllers.
    It is unknown how long it will take before they release an update to fix that issue.

    The Microsoft stereo headset adapter is one possible workaround. Another workaround to the issue is the Microsoft Chatpad. While this may be a bit more expensive than the headset adapter, it has some added benefits:

    • keyboard for easier typing in messages etc, can also be used as mappable controls for games like War Thunder
    • Built-in volume, game/party chat mixer adjustment

    I know it's annoying to have to spend more money to fix an issue that is beyond your control however this will likely be the fastest way that you can resolve the issue at this time.

    Good luck!
  6. DapperCrane Win User

    Audio Issue

    This will occasionally happen to me I've found the remedy in my case to go to the settings choose the power and start up option. Then choose turn off or reset. Here you want to choose the full shut down feature.

    This seems to work alot better than the unplug and wait 30 seconds.

    Almost the same concept as shutting down your computer rather than just power cycling.
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Audio Issue

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