Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray)

Discus and support Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray) in XBoX on Consoles to solve the problem; Since the most recent update (Nov 21ish) my audio from the XBOX one audio no longer syncs to the action on screen. For Netflix there is maybe a half... Discussion in 'XBoX on Consoles' started by OzOz1, Nov 24, 2021 at 2:42 AM.

  1. OzOz1
    OzOz1 Guest

    Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray)


    Since the most recent update (Nov 21ish) my audio from the XBOX one audio no longer syncs to the action on screen. For Netflix there is maybe a half second delay between action and sound or mouth movement and voice. Disney plus is even more noticable. Also noticable when playing Bluray.

    I have tested the hdmi cable for defects - nothing noticable

    I have removed and add all apps and relogged in

    I have tested the amplifier input and output to ensure the issue is not in the amplifier. - no problems when running sony blu ray player even in 3 d mode.

    Internet connection is wired with over 100MBS speed up and down.

    The only thing seems to be this latest update which did change some of the sound setting with the Xbox One.

    I run a Yamaha Rx-V1083 which is only 2-3 years old and runs all the the latest codec.

    Everythign connected via HDMI with the Yamaha doing audio and video decode.

    Obviously have turned machine on and off multiple times too.

    Anyone else have a similar issue? Does Microsoft know about this problem?

    Thanks for any and all help

    K

    :)
     
  2. OzOz1 Win User

    Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray)

    OK, I will try that. Is it going to mess up all my personalized setting etc? Am I going to have to set up audio video where it saves games and all of that profile type information if I run this?

    Thanks

    K
  3. Eletricdrum Win User

    Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray)

    Hi, my name is Fernando and I am an independent consultant for Microsoft products.

    Please try to redefine your console:

    https://support.xbox.com/en-us/help/hardware-ne...

    Choosing the option "Reset and keep my games & apps" it'll keep your apps, games and saves.
  4. WYLD STALLYNS77 Win User

    Blu Ray Player out of sinc after latest console update!!!!

    I Am having this same Issue with Audio Sync Issues. Tried watching couple movies tonight via BluRay APP and Audio Sync issues was very bad.
  5. Misses Quinzel Win User

    System-Wide Audio Lag on One S

    Thanks for confirming, Radi0! We are aware of some issues with the Bluray app specifically, and I do understand that your issue is around all audio with the console. I'm going to ask for some information that seems oddly focused on the Bluray app, but I
    believe it will help us nail down what settings might be affecting your experience. Let us know the answers to this, and we'll look at digging further into this with you. :)

    1. Blu-ray Player Version:

    a. Navigate to My Game and Apps => Blu-ray Tile => Simultaneously depress (Left Bumper + Right Bumper + View button):

    b. Confirm Blu-ray QFE is: Microsoft.BlurayPlayer_2.0.15.6_x64_8wekyb3d8bbwe

    2. DVD/Blu-ray/Ultra HD Blu-ray disc(s) titles

    a. If possible, can you tell us the time stamp in the movie when A/V lip sync is off?

    b. All Blu-ray titles or some?

    c. Is Netflix A/V sync off?

    3. Audio setup

    a. Audio/Video HW setup

    i. TV display (any settings related to audio that your TV might have)

    ii. Audio HW (in

    b. Xbox One Console Audio Settings: Optical vs. HDMI

    i. Uncompressed vs. Bitstream Out

    c. If Optical, did you calibrate A/V sync?
  6. WYLD STALLYNS77 Win User

    UHD bluray problem XBox one S

    Mine is doing the same on Xbox One S ... and plus the Audio Sync issues make it like watching a Bruce Lee flick
Thema:

Audio Sync issue across Xbox one apps (Netflix, Disney plus, Bluray)

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