Authenticator App

Discus and support Authenticator App in XBoX Accessibility to solve the problem; My account locked due to this idiotic Authenticator App. Tried to reset password, but in order to do so, you need this A-App to provide a code.... Discussion in 'XBoX Accessibility' started by Shughes305125425125, Feb 3, 2020.

  1. Authenticator App


    My account locked due to this idiotic Authenticator App. Tried to reset password, but in order to do so, you need this A-App to provide a code. However, I am able get the code because I cannot add the account to my A-App. Therefore, impossible to reset
    the account password and Microsoft just sits back and says "your fault,
    because you setup the two step authenticator app, there is nothing we can do". Everything lost. Whoever at Microsoft set this up should be fired, never employed again, complete moron with no lateral thinking ability. Account locked, never to be accessed
    again. Is that logical Microsoft? No. Will you do anything to help, No. Do you recognize the flaw in this two step authentication? No, and will not fix it. Shocking

    :)
     
    Shughes305125425125, Feb 3, 2020
    #1
  2. DrifterX22 Win User

    2fa

    Enable 2FA fortnite

    To opt into Two-Factor Authentication:

    1. In your ACCOUNT Settings, click on the PASSWORD & SECURITY tab to view your security settings.
    2. At the bottom of the page, under the TWO-FACTOR AUTHENTICATION heading, click to ENABLE AUTHENTICATOR APP or ENABLE EMAIL AUTHENTICATION as your two-factor method.
    If you prefer to use an authenticator app for two-step verification, here are a few common authenticator apps that can be found in your mobile device app store:

    • Google Authenticator
    • LastPass Authenticator
    • Microsoft Authenticator
    • Authy
    Keep your account safe and remember, Epic employees will never ask for your password!
  3. slackadelic Win User

    Authenticator App

    Well, I wouldn't say they are idiots honestly. They are following security best practices to help prevent social engineering. They are really trying to protect you :)

    Good Luck!
  4. Shughes305125425125 Win User

    Authenticator App

    Thanks, but that is not an option, I have looked into this. Spoke to Microsoft rep, zero assistance, blames it on me. The issue here is, Microsoft have not thought about this logically, the implementation of this security feature is flawed and should
    include another step to allow people to communicate directly to a Microsoft rep in order to resolve the issue. Which is not possible, because I have tried.
  5. slackadelic Win User

    Authenticator App

    The app isn't always necessary to confirm your identity. You can use an alternate email address to verify you are you.

    See the FAQ here: https://support.microsoft.com/en-us/help/12408/microsoft-account-how-to-use-two-step-verification
  6. Shughes305125425125 Win User

    Authenticator App

    Thanks, but I would disagree. If I ran my business like that, we would lose every customer. Regardless, I appreciate your comments.
Thema:

Authenticator App

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