Auto Low Latency (ALLM) and FreeSync (VRR) bug

Discus and support Auto Low Latency (ALLM) and FreeSync (VRR) bug in XBoX on Consoles to solve the problem; Hi! There have been a few threads about this issue last year. The issue involves that auto low latency doesn’t work properly while freesync (or vrr) is... Discussion in 'XBoX on Consoles' started by QuantumCommando, Jun 28, 2020.

  1. Auto Low Latency (ALLM) and FreeSync (VRR) bug


    Hi! There have been a few threads about this issue last year. The issue involves that auto low latency doesn’t work properly while freesync (or vrr) is enabled one xbox one x. The issue seems to transend different TV models, meaning the issue in on the xbox
    side for sure.

    RobertSteeleXY did a fantastic in-depth write up about this issue and posted in several threads linked below. I also want to thank him for his hard work and care.

    https://answers.microsoft.com/en-us...-content/d53cf12b-c6ba-476e-bdcd-9ffaabcfd6e5

    https://answers.microsoft.com/en-us...-allm-tv/ee1f0346-172c-470e-bb2e-8988b5d2c3c2

    https://answers.microsoft.com/en-us...-netflix/2faa6cd6-727e-41c1-bd6a-87a8d75f9fc9As
    one can see in his write up, not only does this occur on different TVs, but the actual specifications for these features say it should work.

    I can add to this. I have a 2020 Samsung Q90T, and like his LG C9, the same exact issue occurs as described. On my tv, it initially says it turns off game mode when intended and then immediately reenables it. ALLM starts working again only when VRR/FreeSync
    is disabled.

    I also considered hdmi 2.1. While these may be 2.1 features, the xbox one x does not support full 2.1 and is intended to work with older standards on supported TVs. His C9 has all 2.1, and therefore is unable to test 2.0. Unfortunetly, my tv has one 2.1
    and the rest 2.0. Trying the different ports, the same exact issue occurs - no difference. Didn’t have high hopes for this but now we know.

    Like him, I hope Microsoft will acknowledge and fix this relatively long-standing issue.

    My question is, has anyone fixed this? And Microsoft, what’s going on here?

    Thank you!

    :)
     
    QuantumCommando, Jun 28, 2020
    #1
    1 person likes this.
  2. THX1138 Win User

    Variable Refresh Rate greyed out with a AMD compatible Monitor (HP 27xq AMD FreeSync monitor)

    Hello,

    VRR is supported via HDMI 2.1. The Xbox One X is the only console that has HDMI 2.1. Xbox One S has HDMI 2.0. This Fall 2020 the new Xbox Series X will also support HDMI 2.1 features like VRR, Auto Low Latency Mode (ALLM) and up to 120fps support.
  3. annix Win User

    Best Automatically Compatible Xbox One X 120Hz Freesync Monitors With 1MS Response Time?

    As OP mentioned it’s super important that you find a monitor that accepts freesync over HDMI, but I did want to point out that the One X actually fully supports the HDMI 2.1 spec, including the new built in HDMI VRR mode. You’re going to have quite a time
    finding any monitors that support HDMI 2.1 until next year (according to the estimates and rumours I’ve seen). The only display I know of that fully supports HDMI 2.1 at this point is the LG C9, but that’s a TV. (It does run 120hz native though, and the Auto
    Low Latency / HDR implementation is best in class).

    That said, most games on Xbox that support Freesync really only need a range of 45-60hz to work well, as there aren’t many (if any) games that I know of on the One X that go over 60fps.

    Best of luck in your search!
  4. Lord C Vandingo Win User

    Xbox One X no Dolby Atmos using Samsung HW-N950 & Samsung QE65Q9FN 4KTV

    The Xbox is able to recognise the Dolby Atmos capability on the soundbar if connected directly .

    However FreeSync (variable refresh rate ) is not selectable on the display and sound settings page of the Xbox X.

    Free Sync is available on my Samsung Q9 and is an option in the game mode menu of the TV.

    Game mode is a TV mode that allows low latency on Samsung (and other manufacturers) TV's.

    My TV allows Auto Low Latency and this doesn't work when plugged directly into the soundbar (Samsung HW-N950) despite Auto Low -Latency being recognised on the Display & Sound settings page on the Xbox X. The TV will not allow this when the Xbox is plugged
    into the soundbar via HDMI then into the TV by HDMI ARC.

    Auto Game mode or Auto Low Latency turns on game mode while playing games but turns game mode off automatically should i use a blu ray disc for example.

    So two modes made available to me by Xbox and Samsung currently don't work in tandem in the correct manner.
  5. OneScaryNerd Win User

    Samsung HG40EA790MS: FreeSync issue on Samsung Q7FN TV

    Hey Paul!

    Not a resolution problem but a VRR/FreeSync issue. The XboxOneX detects my TV and enables Automatic Game mode and VRR/FreeSync. But I'm seeing these rolling bars. I can turn off VRR/FreeSync on both 1440p@120Hz and 4K@60Hz and the problem is gone.

    So it's a VRR/FreeSync issue. I'm seeing on YouTube others demonstrating this new TV with these gaming features with XboxOneX and all of them have rolling bars. Some say they cant see it and that it can only bee seen when watching a recording because of
    the refresh rate. But I can clearly see it.

    So either I have some super eyes. Or there's something wrong somewhere or others claiming they cant see it haven't noticed it yet. An example of that is clouding on LCD TV's. People I know dont know what that is until I explain it and show it on their TV's.
    Then they see it all the time suddenly....
  6. XBF Diego M Win User

    HDR Flickering Screen Tearing Xbox One X on LG OLED E9

    Hi DizzleD,

    I'm sorry to hear about this issue. I noticed you said this issue occurs even after turning off VRR but have you tried toggling Dolby Vision and see if you get screen tears with it on and off? Also I noticed from the support article titled "How
    to adjust the display settings on your Xbox One
    ", that auto low latency mode (game mode) can affect HDR colors since some of that processing may be disabled to reduce the latency. If you have game mode on in the settings, try turning it off and see if
    you get the same picture quality.

    Try again with those two settings turned off and see if the screen is still flickering.

    If that still does not work, then you will just need to wait for a future system update fixing video passthrough with 4K, HDR, & VRR enabled TV's. The Xbox One X had this feature primarily for display's that supported VRR through AMD FreeSync or HDMI-VRR
    and these display were usually monitors that only had 1440p resolution, and not 4K. So it seems that the issue lies with VRR plus HDR with 4K resolutions at 60Hz, since it should work fine at 1080p or 1440p with either 60 Hz or 120 Hz.

    If this is the case, I recommend reporting the issue to the Insider team through the

    Xbox Insider hub app
    .
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Auto Low Latency (ALLM) and FreeSync (VRR) bug

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