Availability of certain XBox 360 games

Discus and support Availability of certain XBox 360 games in XBoX on Consoles to solve the problem; The games in question are Akai Katana, Dodonpachi resurrection and Deathsmiles. I have been trying to buy them on XBox 360 and the marketplace via my... Discussion in 'XBoX on Consoles' started by Nyafaris, Aug 1, 2019.

  1. Nyafaris
    Nyafaris Guest

    Availability of certain XBox 360 games


    The games in question are Akai Katana, Dodonpachi resurrection and Deathsmiles.

    I have been trying to buy them on XBox 360 and the marketplace via my computer, but can't get the orders to be processed properly.

    Do these games happen to not be available in Austria (Europe) for some reason?

    They show up fine when searched for.

    Already tried deleting the system and console caches to no avail. Connection to XBL-services were good too.

    My payment method is confirmed working, since I was able to buy a different game just before those three.

    :)
     
    Nyafaris, Aug 1, 2019
    #1
  2. Nyafaris Win User

    Availability of certain XBox 360 games

    Hi.

    Has the sign in issue been resolved? I'm getting mixed signals lol

    This is confusing.

    Sorry to bother all of you this much.
  3. pawncrackers Win User

    Availability of certain XBox 360 games

    Hi there.

    There appears to be a service outage, that Xbox Support are aware of and working on at the moment,

    according to this tweet
    , posted a short time ago. Although seemingly identified as a sign in issue, it may affect services in general.

    Looking at the codes you posted, they also point towards service outages:

    https://support.xbox.com/en-GB/error-code-lookup?code=80153003

    https://support.xbox.com/en-GB/error-code-lookup?code=80072741

    My best advice would be to try again a bit later, and see if this improves the situation. Feel free to post any updates. :)

    Hope this helps!

    L
  4. Nyafaris Win User

    Availability of certain XBox 360 games

    Hi XBF Eladio M

    On the console I'm being told to try clearing the caches and am given error code 80153003

    (sometimes 80072741 but I'm pretty sure it's related to mashing the purchase prompt too fast).

    On the marketplace website it basically tells me to try again in German. Sadly no error codes or anything.

    Also just tried to purchase Akai Katana on a different browser to no avail.

    Both messages can be seen here https://twitter.com/Vlafaris/status/1156237655039971328

    I actually thought of re-adding my credit card already and also tried my pay-pal account.

    The only thing I remember reading on one of the support FAQs I have not yet tried, is to delete the profile from my console and redownload it. But I have my doubts on the success of this, since it feels like there is something wrong with my XBL-account as
    a whole.

    I did have problems subscribing to XBL-Gold in the past too, it usually worked out soon enough though.
  5. XBF Amber M Win User

    Availability of certain XBox 360 games

    Hi Nyafaris,

    Thanks for the reply! At this time, the
    Xbox Live Service Status
    from yesterday has cleared up, so you can go ahead and give it another try. However, do bear in mind that you must have a valid card on file to make purchases on the 360 Marketplace and to have your billing address and profile address
    match up for best results. Additionally, as our Ambassador stated, its also possible that some games are not available in your region.

    In case you run into any further errors, I recommend the following support article which can help you troubleshoot:

    Troubleshoot Xbox 360 Marketplace purchasing
    .

    Give this a try and let us know the results.

    I hope this helps you a bit more!
  6. XBF Eladio M Win User

    Availability of certain XBox 360 games

    Hey Nyafaris

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently unable to complete a purchase for certain games.

    All the games that you mentioned are currently available in your current region, so you should be able to complete these purchases from both our website and the Xbox 360 Marketplace.

    Can you let us know what is the exact message that you have been receiving?

    Additionally if you can try an alternate browser on your computer, and even try to remove your payment instrument and re-add it once more and see if you are still prompted with that error message when you try to complete your purchase
    once more.
Thema:

Availability of certain XBox 360 games

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