Backwards Compatibility Cannot Login to Xbox Live

Discus and support Backwards Compatibility Cannot Login to Xbox Live in XBoX Games and Apps to solve the problem; I have seen a lot, of people having the same problem as I am currently having, but have not been able to solve the problem even with all of the... Discussion in 'XBoX Games and Apps' started by XxzNoReGReTTszx, May 15, 2019.

  1. Backwards Compatibility Cannot Login to Xbox Live


    I have seen a lot, of people having the same problem as I am currently having, but have not been able to solve the problem even with all of the suggestions. When I load Halo: Reach, for example, I try logging into my account, but my profile is not even
    on there. I try to download it, but I cannot do it because it says "Cannot connect to Xbox Live." All of the games and services are up and running at the time of this post, and nothing suggested seems to be working.

    :)
     
    XxzNoReGReTTszx, May 15, 2019
    #1
  2. XxzNoReGReTTszx Win User

    Backwards Compatibility Cannot Login to Xbox Live

    I understand that, but even though I press it, it will not connect me and say that I am not able to connect to Xbox Live. I can't even download another profile
  3. XxzNoReGReTTszx Win User

    Backwards Compatibility Cannot Login to Xbox Live

    I have tried power cycle, hard reset, clearing local Xbox 360 storage, resetting my router, pretty much anything I have been able to find suggested on these pages at previous times. I've seen people saying methods have been working for them, but they never
    work for me. As I said, there is nothing wrong with my connection, as it is perfectly fine on my Xbox One. It's just when I load a 360 backward compatible game is when I cannot download a profile and connect to Xbox Live.
  4. XxzNoReGReTTszx Win User

    Backwards Compatibility Cannot Login to Xbox Live

    I have tried this one already. The problem is that in step 5, I can't sign out of my profile because there aren't any to sign into. And I can't add any because I need to be connected to Xbox Live to add a profile, which is the main problem altogether.
  5. XBF Steven R Win User

    Backwards Compatibility Cannot Login to Xbox Live

    Hey there
    XxzNoReGReTTszx
    ,

    Thanks for reaching out to the Community for help with this backwards compatibility connection issue.

    I can totally see how this getting in the way of you playing Halo Reach could be pretty frustrating.

    Seeing as your console's network seems to be alright, I would suggest a soft reset of the console in case this is some symptom of an update not being applied correctly. It's a factory reset of the console that doesn't uninstall any games or apps and is a
    really good troubleshooting step for several issues.

    Just make sure that before you try that, that you have all the sign-in information for any account on your console (as you will have to redownload them) and that you select the option that denotes
    reset and keep my games & apps following the steps outlined in
    How to reset your console to factory defaults on Xbox One
    .

    When you get a chance, give that a shot and let us know if that helped out with the situation.

    Much thanks!
  6. XxzNoReGReTTszx Win User

    Backwards Compatibility Cannot Login to Xbox Live

    It is Halo: Reach, and I know it works because my friends can get on there all the time. And I have regular gold
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Backwards Compatibility Cannot Login to Xbox Live

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