Discus and support bannissement[Translation-Ban] in XBoX on Consoles to solve the problem; j’ai été banni il y a 2 jours environ alors que je jouait pas sur mon compte. Mon ami a écrit des messages innapropriés des gens et pour cela j’ai été... Discussion in 'XBoX on Consoles' started by mathieuoups, Apr 16, 2019 at 11:53 AM.

  1. mathieuoups
    mathieuoups Guest


    j’ai été banni il y a 2 jours environ alors que je jouait pas sur mon compte. Mon ami a écrit des messages innapropriés des gens et pour cela j’ai été banni. Je trouve sa vraiment dommage car je n’était même pas sur mon profil. J’espère qu’il y a possibilité
    d’enlever le banissement

    [Translation-I was banned about two days ago while I was not playing on my account. My friend wrote innapropriated messages to people and for that I was banned. I find its really a pity because I was not even on my profile. I hope there is a possibility
    to remove the banishment]

  2. XBF Brad A Win User


    Hi Mathieu,

    Sorry for the issue you are having with a suspension. If the ban is longer than a day you can log into the
    Enforcement siteand fill out a case review. Unfortunately, no one here on the forums, support agents, or chat agents can do anything
    about suspensions. Only Enforcement can change, modify or get rid of a ban.

    Hope this helps.


  3. XBF Brad A Win User

    bannissement [Translation-Ban]

    Hey there,

    Sorry to hear about that enforcement action. Looks like you took the correct approach to resolve this matter. For information about the ban, you would need to go to Enforcement website<>.

    Case Review Procedure

    * Submit Case: You are about to submit a case for review. Please make sure to include any relevant information or facts before submitting.

    * Under Review: Your case is currently under investigation by XBLPET.

    * Need Info: XBLPET requires additional information from you. Please refer to the enforcement agent’s latest comment and submit additional details to continue the investigation. Note that not every case will require additional information
    and/or discussion.

    * Decision: The Case Review has completed. Please refer to the enforcement agent’s comments for additional information.

    * Summary: The completed outcome of the Case Review, which you may refer to following the case’s closure.

    You can check your Case Review status at any time by visiting your Enforcement History or Case Review History.

    I hope this helps.


  4. Smwutches Win User

    Bannissement (Ban)

  5. XBF Nestor S Win User

    Bannissement (Ban)

    Hey there Sandro thanks for taking the time to bring this issue to us.

    We are sorry to hear about any issues you may be having due to an enforcement action.
    Unfortunately as this is forum support, you will not be able to reach the enforcement team here, and
    we wouldn't be able to assist further.

    Also we would recommend to take a
    look at Microsoft’s Code of Conduct Explained
    for Xbox Live Customers.

    Please visit our
    Code of Conducton
    enforcement site
    to find out how to stay safe.

    The best bet would be to log into the Enforcement website and check out the large orange hammer icon as this will have
    all the enforcement actions taken towards the account.

    We'll be locking the thread as this has no further resolution and in an effort to prevent repetitive answers.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
  6. Misses Quinzel Win User

    Bannissement [Translation: Banishment]

    Hey, Xavier!

    For your protection, I've removed your personal information. Our forums are public, and anyone can use that information to gain access to your account.

    We are unable to comment on any Enforcement actions taken on accounts. You will want to submit a

    Case Review
    on the Enforcement site to state your case and talk to someone on that team.

    If you have any other Xbox support issues that we can assist with, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!


    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.


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