Being charged for Onslaught DLC even tho i have the season pass and its already downloaded

Discus and support Being charged for Onslaught DLC even tho i have the season pass and its already downloaded in XBoX Games and Apps to solve the problem; COD Ghosts, DLC onslaught. i own the season pass, have already downloaded the map pack but somewhere between activision and microsoft i have to keep... Discussion in 'XBoX Games and Apps' started by BoomStick Logan, Jun 6, 2014.

  1. Being charged for Onslaught DLC even tho i have the season pass and its already downloaded


    COD Ghosts, DLC onslaught. i own the season pass, have already downloaded the map pack but somewhere between activision and microsoft i have to keep redownloading this map pack, starts at 2-5% then a second later its at 100% and done so its a very short
    redownload. Tried all the recommended fix's but they don't last.

    Anyways last night same typical thing, no access to new MP maps and the maverick states its not downloaded, go to the map pack and hit download, confirm and this is when i caught a glimpse of the purchase confirmed or something to that effect, by the time
    i looked back the screen had changed to the download screen. thought i was seeing things until i get an email with the proof of purchase of the DLC content Onslaught for 14.99 plus tax for a total of 16.79.

    Normally not an issue if i purchase something, but this charge came shortly after not only the xbox updated, then COD Ghosts updated. So i am thinking somewhere along the line something didn't sync up properly and it charged me for something i not already
    had but is included in the season pass which i also already have

    Hope that wasn't confusing, basically i would like to be reimbursed for this errant charge that never should have happened, please Being charged for Onslaught DLC even tho i have the season pass and its already downloaded :)

    :)
     
    BoomStick Logan, Jun 6, 2014
    #1
  2. Season Pass on 360/One

    Related issue:

    I purchased the season pass for Ghosts on the 360, and downloaded Onslaught earlier this week. I just got an Xbox One and installed Ghosts tonight but when I go to the store, it tells me that I can purchase Onslaught DLC for "$14.99" and then it displays
    my CC info to go ahead and purchase? Nowhere does it show that I purchased the season pass already (in fact, there doesn't even seem to be an option to buy a season pass ...not that I would since I bought it already...but its odd that it doesn't give the option?)

    How do I get the season pass I paid for on the 360 to switch over to the Xbox One??
     
    Old Man Phidave, Jun 6, 2014
    #2
  3. ToF Drew
    ToF Drew Guest
    ghost multiplayer free for all

    The new maps work with the season pass and without it. Once you have it downloaded onto your Xbox you should be able to play it through the onslaught playlist. if I am correct the onslaught DLC will not be available outside of the onslaught playlist until
    the next map pack arrives.
     
    ToF Drew, Jun 6, 2014
    #3
  4. Smwutches
    Smwutches Guest

    Being charged for Onslaught DLC even tho i have the season pass and its already downloaded

    You'll need to contact support directly to try to get a refund. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
     
    Smwutches, Jun 6, 2014
    #4
  5. Smwutches Win User

    Being charged for Onslaught DLC even tho i have the season pass and its already downloaded

    You'll need to contact support directly to try to get a refund. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
  6. Old Man Phidave Win User

    Season Pass on 360/One

    Related issue:

    I purchased the season pass for Ghosts on the 360, and downloaded Onslaught earlier this week. I just got an Xbox One and installed Ghosts tonight but when I go to the store, it tells me that I can purchase Onslaught DLC for "$14.99" and then it displays
    my CC info to go ahead and purchase? Nowhere does it show that I purchased the season pass already (in fact, there doesn't even seem to be an option to buy a season pass ...not that I would since I bought it already...but its odd that it doesn't give the option?)

    How do I get the season pass I paid for on the 360 to switch over to the Xbox One??
  7. ToF Drew Win User

    ghost multiplayer free for all

    The new maps work with the season pass and without it. Once you have it downloaded onto your Xbox you should be able to play it through the onslaught playlist. if I am correct the onslaught DLC will not be available outside of the onslaught playlist until
    the next map pack arrives.
  8. FRYGUY79 Win User

    Cod Ghost season pass ( Xbox 360 vs Xbox One)

    Where do i find the download for onslaught if i have a season pass
  9. Remedy OmG Win User

    Season Pass Not Working?

    Even though you bought the season pass, that does not bypass the download of the DLC. Find the Onslaught DLC in the in-game store, or in the add-ons part of the Xbox store. It should say free, if it says it costs something DO NOT download it and contact
    Activision Support to find out what's wrong.
Thema:

Being charged for Onslaught DLC even tho i have the season pass and its already downloaded

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