Billed for Microsoft*ultimate 1-momsbill but billing not on my account

Discus and support Billed for Microsoft*ultimate 1-momsbill but billing not on my account in XBoX Games and Apps to solve the problem; Hi I need some help, so I got billed 19.95NZD for it on my card but when I checked my Microsoft account on billing and stuff it didnt say I did and I... Discussion in 'XBoX Games and Apps' started by CobyHimiona, Nov 30, 2020.

  1. CobyHimiona
    CobyHimiona Guest

    Billed for Microsoft*ultimate 1-momsbill but billing not on my account


    Hi I need some help, so I got billed 19.95NZD for it on my card but when I checked my Microsoft account on billing and stuff it didnt say I did and I have no other account but is it possible for xbox to bill me without putting it on my account? But even
    then I canceled my xbox subscriptions so idk. I really kinda needed that money to eat so I'm really upset about all of this.

    :)
     
    CobyHimiona, Nov 30, 2020
    #1
  2. darkist1 Win User

    Billing

    Hi RubyLotus,

    You can see the process on how to update your billing info here

    Update your billing information online

    You can change the name, address, phone number and email address associated with your Xbox Live billing information online. Here's how:

    1. In a browser, go to My Account. If needed, sign in to the Microsoft account you want to change.

      Note If you don't know your Microsoft account email address or password, use the Lost Account and Password Solution.
    2. Select Payment & billing, and then select Billing info.
    3. Select Edit profile, and then follow the instructions to update your billing information.
  3. ScheduledAbyss8 Win User

    Billing

    That's how:
    1. In a browser go to the My Account page.
    2. If necessary, log in to the Microsoft account you want to change.
    3. Select Payment and Billing and then Payment Methods.
    4. Select the mode you want to delete and then follow the instructions to remove the payment method.
  4. strigoi1958 Win User

    account and billing

    I rang 0800 587 1102 the gold premium pack is something for an xbox console I have no idea what it is as I only use a pc but someone bought the same thing using my account and many many other peoples accounts. They usually play for a little while on FIFA
    12 which is a surprisingly good way for a company to boost its game up the charts. MS believe the problem may lie with us all having an EA account and as EA make and sell FIFA 12 there seems to be a link. If you own an xbox you can report it and lose your
    account for months or swallow the loss and change your password... either way it's a lose- lose situation for us the customers.
  5. slatybartfast Win User

    account and billing

    Funny you should mention Fifa 12 . I have never played any fifa games but I noticed yesterday or so that its amongst the games that I have played on the xbox dashboard list that FIFA 12 was listed !!

    and that had me wondering what went on
  6. Misconfigured Win User

    account and billing

    a gold premiem pack ? never hered of it i would try ringing support they will assist
Thema:

Billed for Microsoft*ultimate 1-momsbill but billing not on my account

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