Billing Support to US military stationed overseas

Discus and support Billing Support to US military stationed overseas in XBoX Sales and Promo to solve the problem; Military personnel stationed overseas have a physical US address that uses either FPO (Fleet Post Office) or APO (Army/Air Force Post Office) for a... Discussion in 'XBoX Sales and Promo' started by StoutBIG OZ99, Jan 17, 2019.

  1. Billing Support to US military stationed overseas


    Military personnel stationed overseas have a physical US address that uses either FPO (Fleet Post Office) or APO (Army/Air Force Post Office) for a city and states that are generally AE (armed forces Europe), AP (armed forces Pacific), etc...

    These are valid US addresses.

    Is it possible to Microsoft to add this option as a state in the state scroll down for billing addresses.

    :)
     
    StoutBIG OZ99, Jan 17, 2019
    #1
  2. Obsessive Power Win User

    Billing Support to US military stationed overseas

    These are valid US addresses.
    Hi,

    They maybe valid U.S addresses for receiving mail and what-not, but U.S bases overseas in Europe and Asia are generally not legal U.S territory. My quick research suggests you should Look at your SOFA (Status of Forces Agreement), either that or speak to
    your legal representative or Embassy.

    There is of course a secondary issue which can not be overridden by the above, that being Internet access. Xbox Live sets your physical location based on your I.P Address. For Example, if you were in the U.S Air Force based at RAF Lakenheath and had access
    to a Xbox console, you would get your Internet access from the host nation, in this instance from a UK ISP.

    So even if you had a U.S address, you would still be physically seen by Xbox Live in whatever host nation you are currently serving. There is no way of getting around this.
  3. MightyQuinn75 Win User

    Billing Support to US military stationed overseas

    Hi there, sounds like the perfect idea for me. To ensure your idea is read by the team, I recommend you post it over here: Xbox Ideas.

    A huge thank you to all you guys do and wishing you all a Happy New Year.
  4. FuZe Crushyy Win User

    No support for military overseas

    Where did you buy the games/discs and where did you buy the xbox they have to have same region
  5. ngocphi Win User

    No support for military overseas

    You can return the console via your retailer usually within the first 30 days why didn't you do that?

    Usually it'd faster to take it to your retailer

    They would only replace it with a refurbished unit

    If you want a new one you will have to head to your retailer assuming you are within the return polcig
  6. VisageOfAnAngel Win User

    No support for military overseas

    Out of curiosity are these discs that you bought during your deployment or ones that you brought with you from the States?
Thema:

Billing Support to US military stationed overseas

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