Black blocks showing on screen during game

Discus and support Black blocks showing on screen during game in XBoX Games and Apps to solve the problem; Hi I have an XSX I’m using a Samsung Neo QLED 75” 8K. I have been having issues with intermittent 1-2 seconds black screen. I’ve followed all of... Discussion in 'XBoX Games and Apps' started by PMK-72, May 21, 2022.

  1. PMK-72
    PMK-72 Guest

    Black blocks showing on screen during game


    Hi I have an XSX I’m using a Samsung Neo QLED 75” 8K.

    I have been having issues with intermittent 1-2 seconds black screen. I’ve followed all of Microsoft’s supports advice and got it exchanged by the retailer. But it’s back not as bad but definitely back, so now I’m thinking it’s a setting issue.

    I installed Fallen order and when I got to one stage of the game I’m getting blocky black graphics. You’ll see the blocks in the sky and the floor these move rapidly

    Any idea how I can sort it?
    Black blocks showing on screen during game [​IMG]

    Black blocks showing on screen during game [​IMG]


    :)
     
    PMK-72, May 21, 2022
    #1
  2. Lucas Lauer Win User

    Black blocks showing on screen during game

    Hello, PMK-72. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

    Would you please tell me exact what you already did that did not work? This way I can better assist you with this.

    Waiting for your reply, my friend.
  3. PMK-72 Win User

    Black blocks showing on screen during game

    Hey Lucas

    So I’ve exchanged the Xbox for a new one. I’ve swapped the HDMI cables and ports, done a power cycle.

    I have removed and reinstalled the game from game pass.

    I’m guessing this might be a TV issue or possibly my settings aren’t right as I can’t see 2 Xboxes being faulty.

    I’ve got to try a reset but haven’t had chance yet.
  4. Bazajaytee Win User

    Another family in the "brand new Xbox One that doesn't work out of the box" camp

    How long did you leave it for?

    During a cold boot it will show the logo then black screen for up to a minute before the green boot screen shows up.
  5. PetryBosch Win User

    Preview member- black screen of death

    Hi,

    When does this black screen occur? During gaming or at startup.
  6. ASSAFWANE Win User

    Assafwane

    I installed it but at each launch the game remains blocked and I have a black screen
Thema:

Black blocks showing on screen during game

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