: Black screen after normal Xbox One splash screen.

Discus and support : Black screen after normal Xbox One splash screen. in XBoX TV Hardware to solve the problem; : Black screen after normal Xbox One splash screen. I couldn't seem to find the right category and topic drop-down, sorry. I am having a video issue... Discussion in 'XBoX TV Hardware' started by Alpha Renagade, Jul 12, 2021.

  1. : Black screen after normal Xbox One splash screen.


    : Black screen after normal Xbox One splash screen.
    I couldn't seem to find the right category and topic drop-down, sorry.

    I am having a video issue with my original Xbox one. I have confirmed there is nothing wrong with the HDMI cable or monitor. I am using an ASUS computer monitor that has two HDMI ports, and I have tried both.

    From start up I see the green Xbox one splash screen then after a longer than usual loading time it goes to a black screen. (A little over a minute when it usually takes maybe 15 seconds). I am able to long press the Xbox button on my controller to bring up the "turn off console, turn off controller, restart console" options, but nothing else. I have done a restart from that menu and a hard reset, neither have helped.

    I have also tried the troubleshooting steps of booting up in low resolution mode. Again once it gets past the splash screen I am unable to do anything except the long press on the Xbox button on the controller to get the turn off console menu.

    I have seen other posts that say this happened to other people after an update, but I am not sure the last time my console updated. I noticed this 4 days ago.

    Thanks!

    :)
     
    Alpha Renagade, Jul 12, 2021
    #1
  2. Bazajaytee Win User

    Green screen to black screen

    Just as a heads up, the black screen is normal.

    It should be green splash, black screen then dashboard.

    After a system update, the black screen can remain for a few minutes before you see anything.
  3. peterp2690 Win User

    XBOX ONE will not work.

    I'm having the same problem. Screen goes black after xbox one splash screen. Already tried your solutions with no luck.
  4. Wishcatcher Win User

    Xbox Black Screen After Splash Screen

  5. {Parity} Win User

    Xbox Black Screen After Splash Screen

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  6. MISTERxBLONDE Win User

    Witcher 3- will not launch

    Denaz,

    The problem has not been fixed. I am still getting a black screen right after the witcher 3 splash screen and then kicked back to dashboard. I just updated the console and still no change.
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: Black screen after normal Xbox One splash screen.

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