Black screen on 2 Xbox one consoles

Discus and support Black screen on 2 Xbox one consoles in XBoX on Consoles to solve the problem; I got home from work today and my son told me his xbox one was black screened and only holding the controller home button would bring up the turn off... Discussion in 'XBoX on Consoles' started by Mr HATE, Jul 22, 2021.

  1. Mr HATE
    Mr HATE Guest

    Black screen on 2 Xbox one consoles


    I got home from work today and my son told me his xbox one was black screened and only holding the controller home button would bring up the turn off console/controller etc. After trying for a while I told him to try my console.... Another Black screen.

    They are both early consoles (Mine is day one edition),

    his room is at the limit of the wifi reach,

    there is a xbox one S on the same network in the lounge working fine,

    Ive tried a different monitor, a different power brick , a different wall power outlet. The only thing used on both consoles was his controller and somehow two consoles black screened?

    I'm assuming it's something to do with the network but I don't understand how that's possible?

    I have a new console ready to buy but it seems as if it's not the console since both xbox's did it?

    :)
     
    Mr HATE, Jul 22, 2021
    #1
  2. AisaBansuan Win User

    Black screen on 2 Xbox one consoles

    Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    So the first thing we need to do is check and see if you can bring up the Xbox Startup Troubleshooter. Try doing this for me:

    Power off your console, and then unplug the power cord to ensure that the console is completely powered off. Wait 30 seconds, and then plug the power cord back in. Press and hold the SYNC button and the EJECT button, and then press the Xbox button on the console. Continue holding the SYNC and EJECT buttons for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart. You can release the SYNC and EJECT buttons after the second power-up tone.

    When the console powers up, you will see the Xbox Startup Troubleshooter, let me know if you see it okay?
  3. DJXXX 2K7 Win User

    All Xbox one problems here

    I just spoke to Microsoft as my xbox one was totally screwed on launch day....I never even got to see the update screen...I saw a green screeen for 10 mins then some corrupted graphics and now a constant black screen....If you do have a black screen the
    console is totally 100% dead....I will be getting a brand new day one xbox one with all accessories.....So once i receive it i will have 2 day one controllers , 2 kinects , 2 power packs and 2 fifa 14....And hopefully 1 xbox one fully working...But the worst
    thing about it I have to wait 2-3 weeks for a replacement
  4. zealPickle Win User

    CoD not starting up

    It says call of duty then it black screens then goes back and says it the 2 time and I'm on Xbox one
  5. Muffin Of Doom5 Win User

    Grey Translucent Bar, Wont Go away unless reboot!

    I don't have my console in power saving mode but I've been getting this same grey bar on the bottom of my screen as well as a long time (2-4 minutes or so) on a black screen immediately after the Xbox one logo when powering it on.
  6. XBF Brad A Win User

    HDMI problems

    Hi Mamba,

    As the suggestions posted are all great ones. You can also try the troubleshooting for a black screen. Sometimes it is the system files that are causing this. Here is the guide for
    black screen on Xbox one.


    Thanks,

    Brad
Thema:

Black screen on 2 Xbox one consoles

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