Black screen on xbox one on the new update when disc is in the tray.

Discus and support Black screen on xbox one on the new update when disc is in the tray. in XboX Insiders to solve the problem; [IMG] submitted by /u/AlexanderUlti [link] [comments] Discussion in 'XboX Insiders' started by /u/AlexanderUlti, Dec 13, 2019.

  1. Black screen on xbox one on the new update when disc is in the tray.

    /u/AlexanderUlti, Dec 13, 2019
    #1
  2. DI3Beezy Win User

    Original Xbox One Editions

    I have the first 1tb Xbox One. I got it with the MCC, so whatever year it came out is when I got it.

    Matte black top, black disc tray.
  3. ECP11PRO Win User

    xbox red light on slim console

    i have the new slim version (star war limited edition) i have just a red dot light showing, it was working fine when i turn it on but when starting to play a game the screen went black and the red light appeared and the disc tray wont open
  4. Footo Win User

    Open tray error

    Microsoft Xbox support are refusing to acknowledge that the "open tray" issue is related to the update and unless you get the unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen you're stuffed...
  5. THE1AUTOCRAT Win User

    So Many Problems

    Also, I don't think it's a cleanliness problem. If it reads one disc, shouldn't be able to read the other? JUST NOW, I put in Dead Island and the icon came up, no problem. I took it out and placed Prototype on the tray, pushed the button to close the tray
    and.... black screen for a bit, then "Hey, your disc that's just now been cleaned is dirty."
  6. FacultyManBruce Win User

    Original Xbox One Editions

    Mine is matte black on top with the black disc tray.
Thema:

Black screen on xbox one on the new update when disc is in the tray.

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