Blank screen even after hard reset

Discus and support Blank screen even after hard reset in XBoX on Consoles to solve the problem; I came home after a few days away and turned on my Xbox one s left the room and heard it come on start up and everything so went back in and nothing... Discussion in 'XBoX on Consoles' started by Harebear8594, May 14, 2019.

  1. Harebear8594
    Harebear8594 Guest

    Blank screen even after hard reset


    I came home after a few days away and turned on my Xbox one s left the room and heard it come on start up and everything so went back in and nothing but a blank screen so tried switching HDMI ports switched HDMI cable did hard reset even switched tv and
    still nothing anyone with any ideas on what to do next other then throw thing out the window this is seriously putting me off Xbox

    :)
     
    Harebear8594, May 14, 2019
    #1
  2. PalmettoBling Win User

    Blank screen even after hard reset

    First thing to check is if the console is up and loaded, and just that the dashboard failed to load? That has happened to me sometimes. It responds to Xbox button presses and lets me load up My Games & Apps, or pressing and holding the Xbox button will
    pull up the power menu and a further reboot from there will fix the issue. Check to see if that helps, if not, there are also other great troubleshooting steps listed in this thread.
  3. XBF Brad A Win User

    Blank screen even after hard reset

    Hello Hare,

    Thanks for coming to the forums with your issue. We recommend trying a factory reset. In the

    offline update solution
    , on step 3 try that and see if you are able to get the troubleshoot menu up. If you do select reset console, then select reset and keep my games and apps.

    Thanks,

    Brad
  4. choppyseize Win User

    Blank screen even after hard reset

    Have you checked the TV settings and made sure it's not just on a different HDMI setting?
  5. Alucario Ultra Win User

    Blank screen even after hard reset

  6. Anhur_XB Win User

    Blank screen even after hard reset

    I've had that happen a good 10 times or so. In my case it was always just a visual bug.

    Hitting the guide button and returning to dashboard always fixes it.
Thema:

Blank screen even after hard reset

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