Blocked out my accounts

Discus and support Blocked out my accounts in XBoX Accessibility to solve the problem; Hi my accounts were locked so I followed the steps to unlock them and entered my phone numer and family and friends and it was all working fine until a... Discussion in 'XBoX Accessibility' started by Maxyfreeze, Mar 29, 2019.

  1. Maxyfreeze
    Maxyfreeze Guest

    Blocked out my accounts


    Hi my accounts were locked so I followed the steps to unlock them and entered my phone numer and family and friends and it was all working fine until a month or so later they all locked again and now I cant use the phone numbers since I used them the first
    time. Here are the messages:

    Your account has been temporarily suspended
    Someone may have used your account (my email) to send out a lot of junk messages or done something else that violates the Microsoft Services Agreement.
    What do you need to do?

    We'll send a verification code to your phone. After you enter the code, you can sign in.

    So I click contuine and get this page

    Enter your phone number, and we'll send you a security code

    We'll send a verification code in a text message. This helps us eliminate spam – we won't give out your number. The code will expire in about 10 minutes.

    So I enter my phone number like I did the 1st time and get this error message

    Usage limit exceeded. Try again tomorrow.

    I did it the 1st time a month ago so the try again tomorrow thing does not work.

    Any help to get my accounts unlocked would be appericated and I do not have any more phone numbers.

    I have tried resetting the password

    Recovering the account

    Different browers and devices

    And contacting microsoft chat support.

    :)
     
    Maxyfreeze, Mar 29, 2019
    #1
  2. chazster1337 Win User

    Blocked out my accounts

    Hi Maxy,

    I had to do something similar. They call it an escalation. So when you call in ask them to see if it will need to be escalated.
  3. Maxyfreeze Win User

    Blocked out my accounts

    Honestly iv tried everything been on this for the past 10 hours litterally.
  4. XBF Brad A Win User

    Blocked out my accounts

    Hi Maxy,

    Without getting rid of the error though, you cant unblock it. You will need it unblocked to add a phone number. Just make sure they know to have a
    higher level of support look into it. You will continue to go through the loop due to you cant unblock to add the phone.

    Thanks,

    Brad
  5. XBF Brad A Win User

    Blocked out my accounts

    Hello Maxy,

    Unfortunately, there is nothing we here on the forums can do we lack the tools to help with this issue. You will need to contact support again, when you contact them let them know you have done all the forums have said to do and that you need your account
    investigated. There is something wrong with the profile in general, that's the only explanation where you are getting this error repeatedly.

    Thanks,

    Brad
  6. Josh With Dosh Win User

    Blocked out my accounts

    Hi there, sorry to hear your having problems.

    Are you sure your entering the correct details ?
Thema:

Blocked out my accounts

Loading...
  1. Blocked out my accounts - Similar Threads - Blocked accounts

  2. My Xbox Live account has been subject to enforcement action and has blocked all live chat...

    in XBoX on Consoles
    My Xbox Live account has been subject to enforcement action and has blocked all live chat...: My Xbox Live account has been subject to enforcement action and has blocked all live chat communications. How long does the ban last? I have received no notification of the duration of the ban,...
  3. MS blocked my account and now all my achievements are gone!!

    in XBoX Games and Apps
    MS blocked my account and now all my achievements are gone!!: Really upset with MS. I went to play Minecraft today and for some reason I was no longer signed in. When I tried to sign in an alert indicated they thought something odd was happening with the...
  4. Mon compte est bloqué[My account is blocked]

    in XBoX Accessibility
    Mon compte est bloqué[My account is blocked]: Mon compte est bloqué malgré le changement de mot de passe et les formulaires reçus outlook ne veux pas débloquer mon compte par ce que j'ai raté mon mot de passe plusieurs fois [Translation - My...
  5. Xbox account blocked as e-mail hacked

    in XBoX Accessibility
    Xbox account blocked as e-mail hacked: Please help!! My partners hotmail account has been blocked as someone tried to get in it. When he went to reset the password he realised he hadn't updated his phone number so he couldn't get the...
  6. Billing account blocked (Error 80153021) Cuenta facturación bloqueada

    in XBoX on Consoles
    Billing account blocked (Error 80153021) Cuenta facturación bloqueada: Hello everyone! I have an Xbox 360 and problems making purchases. I have a message that says "Your billing account has been blocked from making purchases" and displays the Error 80153021. In the...
  7. Conta bloqueada para adquirir produto na microsoft[Translation-Account blocked to purchase...

    in XBoX Sales and Promo
    Conta bloqueada para adquirir produto na microsoft[Translation-Account blocked to purchase...: O produto cities skylines: DLC green cities está gratuito na loja e quando fui adquirir solicitou o codigo enviado para o celular. Como troquei o número recentemente, fiz a troca solicitada e...
  8. Account keeps getting blocked for no reason since upgrading to Xbox one.

    in XBoX Accessibility
    Account keeps getting blocked for no reason since upgrading to Xbox one.: I have helped my neighbours set up their brand new xbox one and opened them a microsoft account so they can use xbox live. However, after the first time of using it, every time they have turned...
  9. Cuenta live de mi hijo bloqueada[Translation-My child's live account blocked]

    in XBoX on Consoles
    Cuenta live de mi hijo bloqueada[Translation-My child's live account blocked]: Buenas. Debido a sucesivas acciones sobre la url aka.ms/remoteconnect de mi hijo se ha debido catalogar como un intento de spam y su cuenta fue bloqueada. Al ser una cuenta infantil, el número...
  10. How can I stop/block my children’s accounts on Minecraft pe from joining servers of people...

    in XBoX on Mobile
    How can I stop/block my children’s accounts on Minecraft pe from joining servers of people...: How can I stop/block my children’s accounts on Minecraft pe from joining servers of people we are not friends with? b0db575e-a2dd-4cb0-9b2f-9760bf99cc63