Bot accounts problem

Discus and support Bot accounts problem in XBoX on Consoles to solve the problem; I was wondering if there was any way I could stop these bot accounts from messaging me on xbox or if xbox could do something to prevent these bot... Discussion in 'XBoX on Consoles' started by Chipper8, May 6, 2019.

  1. Chipper8
    Chipper8 Guest

    Bot accounts problem


    I was wondering if there was any way I could stop these bot accounts from messaging me on xbox or if xbox could do something to prevent these bot accounts that try to scam you

    :)
     
    Chipper8, May 6, 2019
    #1
  2. ITILIANM0NST0R Win User

    Bot accounts problem

    As stated report and block. Hopefully they find a way to stop the all
  3. XBF Felixx P Win User

    Bot accounts problem

    Hey Guys and Gals,

    Thanks for reaching out to Xbox forums support.

    Since there is no further resolution and in an effort to minimize repetitive answers we will be locking this thread, but if you have any further

    questions or concerns feel free to come back to the Xbox forums.

    Happy gaming!

    Felix

    Xbox forums support
  4. BigDame21 Win User

    Bot accounts problem

    Keep reporting the message. Do not report the account. It's a fake account so if you report the user, it will do no good. Report the message.
  5. dupc4a7abe2-62cd-41a Win User

    Bot accounts problem

    I was wondering if there was any way I could stop these bot accounts from messaging me on xbox or if xbox could do something to prevent these bot accounts that try to scam you
    Best thing to do is block them.
  6. XBF Felixx P Win User

    Bot accounts problem

    Hi
    Chipper8
    ,

    Thanks you for broaching this subject and bringing this to the forums.

    There is currently a wave of spam bots sending messages to random Xbox live users. You may receive weird messages from people you do not know. Do not follow any links they send you!

    This is a widespread issue, and we know it's frustrating. Microsoft is aware of it and looking to get it resolved as soon as possible.

    In the mean time, each time you get a spam message ensure you report the message itself - Not the account - from within the Xbox, and also block the user as previously stated by our Ambassadors.

    Reporting the message, not the user, makes this easier for the enforcement team to take action. Do your part!

    These spam rings pop up a couple of times a year, and get squished by MS pretty quick.

    If you report and block the bot accounts, the Enforcement team will take care of it. They do a good job at banning those accounts if they come around but since anyone can create a Microsoft account, I can imagine it would be very difficult
    preventing bot accounts from being created. Microsoft includes CAPTCHA security checks when going through account recovery. This would be required by everyone though if included but would be the easiest way in preventing bot accounts from being created. You
    can go over to
    Xbox Ideas
    and post something related to this idea and see what feedback you get.

    Thanks again and happy gaming!

    Felix

    Xbox forums support
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Bot accounts problem

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