Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

Discus and support Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft in XBoX Sales and Promo to solve the problem; I wanna hear what you guys think about. I bought x-box on October 4, 2017 received it in couple days all good. Then silence from Microsoft. for a... Discussion in 'XBoX Sales and Promo' started by Bijogile, Mar 18, 2019.

  1. Bijogile
    Bijogile Guest

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft


    I wanna hear what you guys think about.

    I bought x-box on October 4, 2017 received it in couple days all good. Then silence from Microsoft. for a week, two weeks, a month.

    Then in today March 15 2019 suddenly a money charge for all the goods from 2017! after 18 months! How does that work Microsoft?

    I'm gonna be a father in 2 months expenses already going through the roof.

    All I want to know why from all this time you pick the works time possible to complete the order?

    a friendly warning would be appreciated.

    Cheers,

    G

    :)
     
    Bijogile, Mar 18, 2019
    #1
  2. choppyseize Win User

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

    That is super bizarre. It could be that your card was overdrawn and it just kept trying to bill it periodically. Waiting 18 months knowing you haven't been billed wasn't the best thing to do either. I would have contacted Microsoft within a few weeks after
    the purchase to see what's going on. You can't really complain since it looks like you were hoping to not be billed at all.
  3. Nixelplex Win User

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

    I would reach out to your bank to see if there was something on their end. I would also reach out to the Microsoft Billing support.

    You can reach them at Here: Billing: Payments and Purchases

    Hope you figure out what happened here. It's a pain when an unexpected charge shows up for something.
  4. zmaster2XXX Win User

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

    Sounds like you need to have a chat with your financial institution and have them investigate.
  5. XBF Crystal P Win User

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

    Hi there,

    Thanks for reaching out. I'm sorry to hear about the issue with billing on the Microsoft Account. Unfortunately, we do not have the appropriate tools to help assist. I recommend to
    contact Customer Support
    and
    view your Xbox
    purchase history online
    .

    Thank you for letting us know about the issue. If you ever require any help with any other issues please feel free
    to come back to the Xbox Forums for further assistance. We'll be locking the thread.
    For those reading this thread and if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.

    Thank you and have a great day.
  6. Bijogile Win User

    Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

    I expected to be charged maximum in a months. Even now - I got the goods all fair. But whats with the delay.

    I don't know any case where customer chases corporation akin why they don't take their money on time, that shouldn't be customers concern.
Thema:

Bough x-box in October 4, 2017 - charged for it in March 15 2019 ???? WTH Microsoft

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