bought gamepass ultimate but i can't play online

Discus and support bought gamepass ultimate but i can't play online in XBoX on Consoles to solve the problem; So i bought xbox gamepass ultimate and i tried to message a friend shortly after but it came up with an "something went wrong" and i tried to go into... Discussion in 'XBoX on Consoles' started by Gent_, Jun 29, 2021.

  1. Gent_
    Gent_ Guest

    bought gamepass ultimate but i can't play online


    So i bought xbox gamepass ultimate and i tried to message a friend shortly after but it came up with an "something went wrong" and i tried to go into party chat and it came up with the same "something went wrong" i tried to play gta an online game and it said there was something wrong with my connection or something i checked and it said nothing was wrong i checked my subscriptions and it said i had ultimate BUT my xbox live gold was cancelled and when i clicked on it, it said it was upgraded and i checked the internet and it said gamepass ultimate comes with gold. though i can't do anything but play offline i would appreciate help.

    :)
     
    Gent_, Jun 29, 2021
    #1
  2. Gent_ Win User

    bought gamepass ultimate but i can't play online

    IM SO SORRY I NEVER RESPONDED. i was busy. and i tried it and it worked! thank you so much!!!
  3. Smwutches Win User

    bought gamepass ultimate but i can't play online

    Try a hard reset (hold down the power button on the console until it turns off, unplug the console, plug it back in, then turn it back on).
  4. Gent_ Win User

    bought gamepass ultimate but i can't play online

    alright, i'll try this thanks for the speedy response.
  5. Oofoofyey Win User

    Does canceling regular Xbox gamepass delete your Xbox live subscription?

    Also I need to mention that I still have the benefits for gold, and can play online. i also bought the gamepass that was on sale for a dollar, is it a regular gamepass or a ultimate?
  6. Tezzarrific Win User

    Content restrictions

    passkey is what you added to the account, nobody else can do that, as for online play you need gold for that, gamepass and gamepass ultimate are optional, gamepass ultimate includes gold, gamepass library and xcloud.

    there have been changes too, as all free to play games no longer require gold to play online.
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bought gamepass ultimate but i can't play online

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