Bought helix points but , they are not added

Discus and support Bought helix points but , they are not added in XBoX Games and Apps to solve the problem; Goodafternoon. Just did a buy @ the xbox store . A pack of helix points. 1400 for 9,99. They credited my account but the helix points are nowhere to be... Discussion in 'XBoX Games and Apps' started by X Treme 010, Nov 12, 2014.

  1. X Treme 010
    X Treme 010 Guest

    Bought helix points but , they are not added


    Goodafternoon. Just did a buy @ the xbox store . A pack of helix points. 1400 for 9,99. They credited my account but the helix points are nowhere to be found... . Please help. Is this also something because the game is glitching ?

    :)
     
    X Treme 010, Nov 12, 2014
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    points are not added

    Hello o letty o,

    From our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Additionally, payback is dealt out as Credits and deposited as usable Currency into your Microsoft Account. It is not a flat discount off your bill.
     
    XBLRewards8, Nov 12, 2014
    #2
  3. Czarkastik
    Czarkastik Guest
    What a load of....

    Shut down because double helix is bought by amazon and they are changing their homepage. And jago is fine.. look how eyedol and Gargos
     
    Czarkastik, Nov 12, 2014
    #3
  4. Czarkastik Win User

    What a load of....

    Shut down because double helix is bought by amazon and they are changing their homepage. And jago is fine.. look how eyedol and Gargos
  5. Ermac29 Win User

    Xbox live suspension and lost live subscription

    Time and points and DLC and anything that was added or bought to the profile is forfeit. Mister Switch pointed you in the right direction
  6. Windows7AngersMe Win User

    Please Fix Assassin's Creed Syndicate: Bonus Helix Edition it is impossible to download

    Hello,

    Tried that unfortunately it appears that the Helix Edition has replaced the standard game on the online store. The only two versions of the game available for purchase are the Gold and Helix editions.
  7. pfhor123 Win User

    Game in limbo between purchase and queue.

    I am having the exact same issue. Just purchased Assassin's Creed Syndicate: Bonus Helix edition, but it was not added to my download queue. The Xbox store shows that I purchased it, but I have no way of downloading the game as it does appear anywhere in
    the My Games section.
  8. Ascenion Win User

    Capcom's Strider releases...

    It's a fantastic game, good enough to the point I'm surprised Double Helix made it. This and Killer Instinct almost make me wish MS had snagged a publishing agreement as it seems they can do great things when given the chance.
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Bought helix points but , they are not added

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