Bought Pre-Paid MS Card... Still requires billing address?

Discus and support Bought Pre-Paid MS Card... Still requires billing address? in XBoX on Consoles to solve the problem; Hey guys. I recently bought a $50 MS card, and activated it on my Xbox One. I checked and made sure it went through, but now when I'm trying to buy... Discussion in 'XBoX on Consoles' started by PHANTASM 90, Jan 22, 2014.

  1. PHANTASM 90
    PHANTASM 90 Guest

    Bought Pre-Paid MS Card... Still requires billing address?


    Hey guys. I recently bought a $50 MS card, and activated it on my Xbox One. I checked and made sure it went through, but now when I'm trying to buy or redeem ANYTHING... like an xbox video rental or fifa points, it still requires a billing address?

    I intentionally buy pre-paid because I don't like having credit card information online, but why is it requiring this? If I just need an adrdess street line that is fine I guess, but is there any way to bypass this and use the money I already paid for?

    Thanks.

    :)
     
    PHANTASM 90, Jan 22, 2014
    #1
  2. jawest78
    jawest78 Guest
    Is my money not as green as everyone elses? Can't purchase Xbox Live Gold.

    Generally, you cannot use pre-paid cards to purchase Live time as all subscriptions require recurring payments, and most pre-paid cards do not allow these recurring charges.
     
    jawest78, Jan 22, 2014
    #2
  3. KingofJune90
    KingofJune90 Guest
    SOMETHING WENT WRONG

    HELLO MY FRIEND GAVE A 800 MS PRE PAID CODE CARD THAT HE HAD FOR 2 YEARS IT'S NEW BECAUSE I PEELED THE COVER FROM THE BACK TO REDEEM THE CODE NOW EVERY TIME I DO IT ON XBOX.COM IT RECOGNIZES THE 800 MS CODE BUT WHEN I CLICK CONFIRM IT SAYS THAT SOMETHING
    WENT WRONG AND WHEN I DO IT ON MY 360 IT SAYS CODE IS NOT VALID,I HAVE TRIED MICROSOFT CHAT AND THEY TOLD ME THAT I HAVE TO UPDATE MY BILLING INFO( I DON'T KNOW WHY WE NEED TO DO THIS TO REDEEM A PRE PAID CARD) SO I DID AND IM STILL GETTING THE SAME PROBLEM.I
    NEVER HAD THIS PROBLEM BEFORE WITH PRE PAID CARDS AND ALSO I DONT WANT TO PURCHASE THE NEW GIFT CARDS BECAUSE IM AFRAID TO RUN AGAIN INTO THIS PROBLEM,SO I WAS WONDERING CAN MS PRE PAID CARDS EXPIRE???
     
    KingofJune90, Jan 22, 2014
    #3
  4. x24hrs2livex
    x24hrs2livex Guest

    Bought Pre-Paid MS Card... Still requires billing address?

    You dont have to have a credit card on file but a billing address has to be on file. Just enter your address and you should be able to make a purchase
     
    x24hrs2livex, Jan 22, 2014
    #4
  5. x24hrs2livex Win User

    Bought Pre-Paid MS Card... Still requires billing address?

    You dont have to have a credit card on file but a billing address has to be on file. Just enter your address and you should be able to make a purchase
  6. Temhotabot Win User

    How can I tell if I owe Microsoft money?

    If you owe MS money there will be a billing suspension on your account and a pre paid card will not resolve the suspension. Your best bet is to contact phone support.
  7. Mistress Sara Win User

    Using Prepaid Visa for DLC Content

    Hi there,

    You can use pre-paid cards, but you would need to make sure the billing information for the card matches the billing information on you account. Not all pre-paid cards let you update that information.

    -

    I hope this helps.
  8. PoptartAddict29 Win User

    Live prepaid does not work

    I bought a pre paid card for 3 months and I keep getting an error code saying my billing is locked or a different status problem. How do I fix this?
  9. jawest78 Win User

    Is my money not as green as everyone elses? Can't purchase Xbox Live Gold.

    Generally, you cannot use pre-paid cards to purchase Live time as all subscriptions require recurring payments, and most pre-paid cards do not allow these recurring charges.
Thema:

Bought Pre-Paid MS Card... Still requires billing address?

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