Bought V bucks from Microsoft store - none credited to my account

Discus and support Bought V bucks from Microsoft store - none credited to my account in XBoX Games and Apps to solve the problem; Hi, bought 2,500 + 300 fortnite bonus v bucks from microsoft store 6 days ago, but they havent appeared in my fortnite account. How do I get this issue... Discussion in 'XBoX Games and Apps' started by AnnaCat1982, Jan 1, 2020.

  1. AnnaCat1982
    AnnaCat1982 Guest

    Bought V bucks from Microsoft store - none credited to my account


    Hi, bought 2,500 + 300 fortnite bonus v bucks from microsoft store 6 days ago, but they havent appeared in my fortnite account. How do I get this issue resolved?

    :)
     
    AnnaCat1982, Jan 1, 2020
    #1
  2. NaZoooom Win User

    Bought V bucks from Microsoft store - none credited to my account

    Hi AnnaCat1982,

    I believe it will be best to contact
    Xbox Support
    as they will be able to look at your account and determine the issue.

    Hope this helps
  3. XBF Diego M Win User

    Compre 1000 pavos y el pack de inicio en fortnite y no tengo nada ahun. [Translation-Buy 1000 bucks and the start pack in fortnite and I have nothing ahun.]

    Hi Jairo,

    I'm sorry to hear about this issue with receiving V-Bucks bought from the Fortnite store.

    If you bought V-Bucks from the in game store on your Xbox, then more than likely you purchased it from the Microsoft Store using your account credit, although it is Epic Games responsibility to distribute your V-Bucks into your in-game wallet.

    Have you checked your order history to see if the transaction was completed?
    https://account.microsoft.com/billing/orders
  4. XBF Diego M Win User

    V-Bucks

    Hi there!

    V-bucks bought from the Microsoft Store only applies to Fortnite on the Xbox One and not on PC. The PC title is not available on the Microsoft Store, therefore V-bucks will not be applied to your Fortnite account via Xbox Live on the PC. You will have to
    download the PC client from Epic Games website and then buy V-bucks from within the in-game store and it's bought directly from your EPIC account, not your Xbox Live account.

    If you need further help with this matter you can contact EPIC Games support:
    https://www.epicgames.com/site/en-US/customer-service


    I hope this helps!
  5. VernonFinley Win User

    Bought V-buck from the Microsoft store, but did not receive anything.

    I bought v-bucks from the ms store and my Epic account is linked to my xbox account and i didn't get the vbucks? Can i get help help (Btw i don't own and Xbox)
  6. XBF George L Win User

    Bought Vbuck from the microsoft store, didnt receive them.

    Hello!

    Thanks for reaching out to us on the forums with this situation. I understand you purchased V-bucks from the Microsoft store. When you purchase V-bucks from a Microsoft Account the balance of V-bucks gets applied to your Xbox Profile for use on the Xbox
    One Version of Fortnite. If you do use the V-bucks to buy whatever skins or gliders or pickaxes you wanted though those items do get applied to your Epic Games account and can be used from the PC as well.

    Hope this helps.
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Bought V bucks from Microsoft store - none credited to my account

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