Brand new Xbox One S not playing Xbox360 game supplied by Game Pass

Joeyvan Herwaarde · Nov 27, 2019

Hey everyone,

I've a brand new Xbox One S, which I'm, eager to try out. I purchased the Xbox Game Pass which allows me to access a massive library of games, including Xbox360 games. Whenever I try to launch a game from the
Xbox360 which I downloaded from the store, we get the errors message that something went wrong (0x80070002 is the error which is given).

Here's some things we tried already:

Re-Downloading the games

Restarting the console

Resetting the console to factory settings (keeping games and application)

Resetting the console to factory setting (completely)

Setting the DNS Servers to manual and using the codes as following:

Primary: 8.8.8.8

Secondary: 8.8.4.4.

Performing a power cycle

Every game which isn't an Xbox360 game and is included in the game pass downloads and executes just fine, such as Human Fall Flat and Minecraft.

The games we've tried to start up from the Xbox360 collection are as follows:

Banjo Kazooie

Banjo Tooie

Fallout New Vegas

If there's anyone out there whose able to help us out, I would very much appreciate it!

:)

Adaukor

Heya, i cant help you but give you the advise to join us in this topic
*klick* where we have the exact same problem with all Xbox360 games not being playable on our Ones after the newest updates... good luck and if you find a way around tell us we'd appreciate it

Njal the Blue

Hi, you have to really hunt around for an original Xbox One branded power supply. There are plenty of third party ones on game store sites and Amazon.

You can't buy a power supply for an S or X as they are both internal.

jurasicmark

Similar issue. Xbox 360 S 250gb, plays large collection of discs no problem. Brand new AC4, and Rocksmith 2014 won't load (unable to read). New AC3 plays fine. No used games, these are all brand new.

DeviousWitch

Actually we have the same problem. We just purchased a brand new xbox360 this evening, unwrapped a brand new game and put it in. The game started to play once and since we were setting up the kinect we reset the game, it started the game again, then went
to the white screen of death. We now have a very deeply scored game disk.

I'm not all that happy either.

Onyx Is Here

Sorry to hear it. Your best bet here would be to return to the store to see if they can give you an exchange.

Brand new Xbox One S not playing Xbox360 game supplied by Game Pass