Bright House Network: Download speed doesn't match speed test result

Discus and support Bright House Network: Download speed doesn't match speed test result in XboX Networking Hardware to solve the problem; Bright House Network (ISPs): Download speed doesn't match speed test result I ran a speed test on my xbox one and got a download speed of 168 Mb/s... Discussion in 'XboX Networking Hardware' started by VanuVirus, Oct 22, 2016.

  1. VanuVirus
    VanuVirus Guest

    Bright House Network: Download speed doesn't match speed test result


    Bright House Network (ISPs): Download speed doesn't match speed test result
    I ran a speed test on my xbox one and got a download speed of 168 Mb/s (which is close to my subscription). I am trying to download Gears 4 and the actual download speed is hovering between 50 and 60 Mb/s. Per http://support.xbox.com/en-US/xbox-one/networking/troubleshoot-slow-game-or-app-downloads-on-xbox-on...
    I have restarted the console, and tried canceling and re-starting the download, but that has not improved the actual download speed. If I should be getting 168 Mb/s, why is the actual download stuck at 50-60?

    :)
     
    VanuVirus, Oct 22, 2016
    #1
  2. Keep getting disconnected from live every 5-10 minutes.

    Every thing went fine when I testes my xbox live connection.

    Here are my results for my network speed test.

    Ping:42ms

    Download speed:26.93mbps

    Upload speed:4.80mbps
     
    xXHEADSHOTZ97Xx, Oct 22, 2016
    #2
  3. Am Mixer
    Am Mixer Guest
    Am Mixer, Oct 22, 2016
    #3
  4. XBF Diego M Win User

    slow loading games

    Hi Moira,

    So it seems that downloading games on your new console is taking longer than expected. Would you mind letting us know what the download speeds show in the download queue?

    Also go ahead and go to your Network Settings and run the network troubleshooting tests listed on the right and also select the detailed network statistics test to see if the speeds are matching up to the correct amount.

    Let us know the results of the tests.
  5. xXHEADSHOTZ97Xx Win User

    Keep getting disconnected from live every 5-10 minutes.

    Every thing went fine when I testes my xbox live connection.

    Here are my results for my network speed test.

    Ping:42ms

    Download speed:26.93mbps

    Upload speed:4.80mbps
  6. supersyd24 Win User

    Xbox one keeps disconnecting and reconnecting instantly to xbox live

    Hello! I'm guessing you're using a wireless connection?

    It sounds like there is an issue with your bandwidth... First, you should troubleshoot your network connection speed by:

    1. Go to system settings

    2. Go to the General Settings

    3. Then go to Network Setting and click on "Test Network Speed & Statistics"

    This will run a test and give you information about: Download speed, Upload speed, and Ping

    (make sure to write down your test results for all 3)

    The minimum download speed is: 3 Mbps

    The minimum upload speed is: 0.5 Mbps

    The minimum ping speed is: 150 milliseconds

    If your test results are less than the minimum follow step 2 on this Xbox Support article:

    https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-connection-speed

    I hope this helped!
  7. Shaun2050 Win User

    Issue with game updates Xbox one s

    Hi I have tried to download Roblox but it won't let me install, no error message just nothing happens. Done network tests results are download speed 21.15mbps upload speed 8.49mbps.
  8. Zero Divided Win User

    New Xbox One internet speed issue?

    the reason the download is lower on the X1 vs a speed test site is most likely because a speed test site goes to the closest server for more accurate results, but on the X1 you're connecting to to a Xbox server.... somewhere.

    if you go to a speed test site that lets you choose the server, run a test to a server closest to you, then run a test to furthest server, you'll see a big difference in speeds and ping times.

    there is a MS server farm not 10 miles from my house that i know houses some Xbox Live servers, and my speed tests come out at 55x6mbps almost every test, and i have a 50x5mbps plan.
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Bright House Network: Download speed doesn't match speed test result

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