Broken PSU following repair

Discus and support Broken PSU following repair in XBoX on Consoles to solve the problem; hi, Following my Xbox breaking and sending it off for repair along with the psu, I received it back today only to find the replacement psu is also... Discussion in 'XBoX on Consoles' started by GPX 200, Jan 8, 2018.

  1. GPX 200
    GPX 200 Guest

    Broken PSU following repair


    hi,

    Following my Xbox breaking and sending it off for repair along with the psu, I received it back today only to find the replacement psu is also faulty!! After speaking to Xbox support they said to send it back and they will send a replacement within 14 days.
    Now after waiting 2 weeks for the Xbox repair resulting me in not having my Xbox over Christmas and not being able to play cod:ww2 which is still in its wrapping I was seriously annoyed for them to say they just couldn't send me a replacement. They also suggested
    I purchase one myself but after paying £100+ for the repair I'm not too keen on forking out another £30 on a psu. Anybody else had a similar experience?

    :)
     
    GPX 200, Jan 8, 2018
    #1
  2. MoDTXL
    MoDTXL Guest
    Bad power supply unit. I was told by xbox.

    [View:]

    I recordet a video with my broken PSU, if anyone has the same issue or an unbroken psu please check if it does the same so I can see if the PSU or the Console itself is broken
     
    MoDTXL, Jan 8, 2018
    #2
  3. KILLERHEDAKE
    KILLERHEDAKE Guest
    Xbox turns on for 2 seconds then right off

    Check the power supply. Is the led green, yellow or red? If you have another psu, try that or try a friends out on your console. Ensure its not the psu. If it's not the psu, check if there is any broken USB ports on the console, or any periphreals that could
    be shorting the console out that are damaged and plugged into the usb ports on the console. If not, it will need a repair. Start an order at www.xbox.com/support and follow the instructions.
     
    KILLERHEDAKE, Jan 8, 2018
    #3
  4. KILLERHEDAKE Win User

    Xbox turns on for 2 seconds then right off

    Check the power supply. Is the led green, yellow or red? If you have another psu, try that or try a friends out on your console. Ensure its not the psu. If it's not the psu, check if there is any broken USB ports on the console, or any periphreals that could
    be shorting the console out that are damaged and plugged into the usb ports on the console. If not, it will need a repair. Start an order at www.xbox.com/support and follow the instructions.
  5. MoDTXL Win User

    Bad power supply unit. I was told by xbox.

    [View:http://www.youtube.com/watch?v=rwbQOfDANiQ&feature=youtu.be]

    I recordet a video with my broken PSU, if anyone has the same issue or an unbroken psu please check if it does the same so I can see if the PSU or the Console itself is broken
  6. Bhutankam Pema Win User

    Xbox One PSU overheating

    Make shure your PSU stays in a well vented area where e brees fresh air is to test it if it is a Problem of the Location... Try also using it without multiplugs and powerstrips...

    A replacement should be cared under warranty, but if you want to Exchange it you^ll Need pay a Depot untill they get your broken PSU..

    If you request a Repair, should be for free
  7. GrowlingYapper Win User

    XB1 Power brick has orange light until I plug it into console, then goes dead

    Yes you need it exchanged a broken psu can show a orange light.
  8. PetryBosch Win User

    xbox wont cut on

    Sounds like an issue with the PSU, can you swap the PSU with another one (for example from a friends xbox) ?

    If the Xbox is still under warranty I suggest you contact Microsoft/Xbox support for repair.
Thema:

Broken PSU following repair

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