Bug on Xbox app

Discus and support Bug on Xbox app in XBoX on Mobile to solve the problem; When I go to the Xbox app for iOS, in the settings, language tab, the location showed is not my true location. if I select the location, the default... Discussion in 'XBoX on Mobile' started by Mejma, Oct 1, 2019.

  1. Mejma
    Mejma Guest

    Bug on Xbox app


    When I go to the Xbox app for iOS, in the settings, language tab, the location showed is not my true location.

    if I select the location, the default is the correct one, but the information displayed isn’t.

    :)
     
    Mejma, Oct 1, 2019
    #1
  2. BUCMASTER Win User

    Pros and Cons of being on the Xbox preview program.

    JPep715,

    When you say "bugs" do you mean bugs that affect the hardware and can render the Xbox One unplayable for a time or just bugs with a particular feature or app? Speaking of apps, do you get previews of new app being released as well?
  3. THANOS OPRESSOR Win User

    Bug on Xbox app

    Did you try to uninstall and install again? Probably help, good luck!
  4. SuperDan9001 Win User

    Bug on Xbox app

    Hey Mejma,

    Is this the same for every system that connects to your Microsoft account?

    If that's the case, it may be that your location settings that are set on the account level may be wrong.

    Could you sign in to here for me https://account.microsoft.com/profile/ and check that the country/region is set correctly

    If it isn't, try changing that and signing out of your account on the app and delete the stored cache on the mobile device.

    If it is, can you start by checking and making sure that the location permissions are enabled on the mobile app :)
  5. Mejma Win User

    Bug on Xbox app

    I’ve checked the settings for the country/region they’re set for the correct country.

    I did log off from my account, logon, still set to Canada.

    Logoff from the app, uninstall, reboot iphone, install app again, location service is not used by the xbox app.

    Still showing location as United States, even if as to choose another location displayed is Canada default.
  6. Mejma Win User

    Bug on Xbox app

    I forgot to write that yes I did uninstall the app, rebooted the device, install again. Same result. Did it with multiple devices same display bug.
Thema:

Bug on Xbox app

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