Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here

Discus and support Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here in XBoX Sales and Promo to solve the problem; Xbox live username: . Back in December there was a promotion that said buy any select 3 games and get 3 months of gold free. It also stated that if you... Discussion in 'XBoX Sales and Promo' started by ozzyrocked, Mar 1, 2014.

  1. ozzyrocked
    ozzyrocked Guest

    Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here


    Xbox live username: . Back in December there was a promotion that said buy any select 3 games and get 3 months of gold free. It also stated that if you had already prepurchased one or more of the games that it would count as long as 3 were purchased
    before the end of the promotion. Well, I purchased killer instinct, crimson dragon, and max the curse of brotherhood and I don't see the 3 months added to my account yet. Please let me know what is going on asap thank you. Also before you redirect me somewhere
    else again, I posted this in xbox live rewards and they said it wasn't their promotion so this is where I'm supposed to post this problem. . Thank you, your loyal customer that just wants a reply

    :)
     
    ozzyrocked, Mar 1, 2014
    #1
  2. E3 SALE FOR XBOX LIVE GOLD: BUY 3MO, GET 3MO FREE. HAVE NOT RECEIVED CODE FOR 3MO FREE.

    Hi, I was told to post here about not receiving a promotion. Anyways, title is self-explanatory. I purchased 3 months of xbox live gold on June 17th to take advantage of the buy 3, get 3 free sale. I haven't received a code for the free 3 months; the
    description said I should have received the code within 10-14 business days. Please help, thanks.
     
    GaseousSnake87, Mar 1, 2014
    #2
  3. why can't Microsoft support help with this problem

    I too have this same issue and was told to post here after contacting support.

    Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

    Received a code via email the following day (with no indication of how many months of fold it was for.)

    Waited 10 days, no secondary code/redemption instructions received.

    Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

    It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

    Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

    Support seems unable to help beyond telling people with this issue to post here.

    Any help would be greatly appreciated.
     
    JuicyFunseeker8, Mar 1, 2014
    #3
  4. Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here

    I haven't received my 3 month Xbox Live Gold code yet either and I purchased Max, Crimson Dragon, and Powerstar Golf...
     
    Zorr-FAEE4C19-F9E5-4765-B95B-A22CC50CEBA0, Mar 8, 2014
    #4
  5. Ryno Jnr Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there ! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
    that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!
  6. JuicyFunseeker8 Win User

    why can't Microsoft support help with this problem

    The 3-month code was meant to be sent out by Email is it in your inbox?
    I too have this same issue and was told to post here after contacting support.

    Promotion was buy 3 months of gold, get 3 months free. The 3 Free months were to be received within 10 days from purchase.

    Received a code via email the following day (with no indication of how many months of fold it was for.)

    Waited 10 days, no secondary code/redemption instructions received.

    Redeeming the initial code, only gives 3 months of gold, not the 6 that stated in the promotion.

    It has been well past the 10 days since purchase, and the free 3 months is no where to be seen.

    Before it's asked, spam and junk mail has been checked. Outside of the initial purchase email/code, nothing relating to the order or promotion has been received.

    Support seems unable to help beyond telling people with this issue to post here.

    Any help would be greatly appreciated.
  7. ThatGuySlay Win User

    I'm missing Rocket League and I signed up for Gold

    I bought the 3 Months of Xbox Live Gold back in June and still haven't received the game. I talked to support 3 times. First I was told that I would get it in 7-10 days. Next time they said before the end of July definitely. The last support chat directed
    me here. I did not click on any advertisement about the promotion, I just bought 3 months because I had seen the promotion several times. Hopefully this doesn't mean that I don't get the game.
  8. Zorr-FAEE4C19-F9E5-4 Win User

    Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here

    I haven't received my 3 month Xbox Live Gold code yet either and I purchased Max, Crimson Dragon, and Powerstar Golf...
  9. Mister Kernel Win User

    Not received Free 3 months Xbox Live Gold Promotion code

    Hey there Ryno Jnr! Thanks for reaching out to us.

    In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
    3 months of Xbox Live Gold?

    Also, do you happen to recall the name of this promotion?

    Be sure to keep us posted!
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Buy 3 games get 3 months with gold promotion haven't received rewards told me to post here

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