Buying a game and it says I don’t own it

Discus and support Buying a game and it says I don’t own it in XBoX Games and Apps to solve the problem; I bought minecraft and it says that i do not own it. I would like to receive a refund or just send me a copy so i cab download it.... Discussion in 'XBoX Games and Apps' started by BEHEMOTH176, Jun 24, 2019.

  1. BEHEMOTH176
    BEHEMOTH176 Guest

    Buying a game and it says I don’t own it


    I bought minecraft and it says that i do not own it. I would like to receive a refund or just send me a copy so i cab download it.

    :)
     
    BEHEMOTH176, Jun 24, 2019
    #1
  2. NeoDan123 Win User

    Buying a game and it says I don’t own it

    Asking for game codes etc is not allowed on the forums.
  3. H3PA80R Win User

    Buying a game and it says I don’t own it

    Where did you buy it and which version? Keep in mind that there are versions of the game for the Xbox and for Windows they won't work on other devices.
  4. Allebas Win User

    Buying a game and it says I don’t own it

    Hi BEHEMOTH176,

    You can redownload the game via your purchase history. On your Xbox One you can

    1. To view your purchases, press the Xbox button to open the guide.
    2. Go to Settings > Xbox Assist > Help.
    3. Select Purchases & downloads > Purchases > How to get purchase history.
    4. Select Order history to view your purchases.
    Now if purchase the game more than 3 months ago you can see your purchase history via the internet here

    1. Sign in to the Payment & billing page with your Microsoft account.

      Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost
      Password Solution
      .
  5. Swift Oldboy Win User

    Buying a game and it says I don’t own it

  6. Tezzarrific Win User

    Xbox says I don’t own game.

    horizon 2, you would not get a refund and you would not be able to get a code to download, if you own it it will be in your ready to install section.

    This game can no longer be purchased as it has been delisted and removed from sale. unless you find a disc.
Thema:

Buying a game and it says I don’t own it

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